Jira

What differentiates Jira from other similar products?

When cases need to be escalated to the technical team, our team can instantly correlate all cases in Jira with Hubspot, and because everything is centralized, we can quickly follow all cases straight from Jira. The ability to work with both internal and external parties is the most significant advantage. We collaborate with several internal teams as well as multiple vendors, and we frequently work on the same boards/projects. Having input in all areas has therefore been a major and vital advantage.

What is your favorite aspect of this product?

I utilized HubSpot to track customers, and I enjoy how Jira integrates with it. You've got everything in one place. I appreciate how you can insert code, tables, and other elements within the UI. I enjoy how we can divide the workload on our numerous tickets amongst teams and corporations. I'm on numerous boards and have my hands in multiple projects at the same time, so switching between them is simple. I enjoy how easy it is to post information while on the road. I also appreciate the Confluence connection.

What do you dislike most about this product?

The user interface may not be user-friendly at first for newcomers; in my case, I spent quite some time reading their Help Center to understand how to use the major functions. I wish the updates would come sooner; they seem a little late. Having to reset my password after a period of time is cumbersome and causes me extra delays in completing my task.

What recommendations would you give to someone considering this product?

If you want a fully functional project management software, JIRA can meet all of your requirements. This is the solution for you if you need to monitor issues, work on small to big size projects in an Agile environment and engage with internal and external users and organizations, examine the integration lists provided by Jira. It is simple to incorporate, you must be patient at first to become acquainted with the UI.

What differentiates Jira from other similar products?

Jira allows for flexible working. Jira features workflows that are compatible with our current procedures and that we can quickly modify as our team grows. The technology works for our team, thus we are utilizing it. Jira is also being used by our crew to record and arrange issues, to prioritize issues and take necessary measures, and to keep track of company-wide developments.

What is your favorite aspect of this product?

I really adore its free edition, and I also advise our new employees to utilize it before upgrading to the commercial version. I believe that free version allows us the security to give it a try before spending any money, which results in a lasting customer connection with the provider.

What do you dislike most about this product?

Although certain sprint-related settings in the contextual menus might be challenging to locate, once you know where they will be, using them becomes lot simpler. Jira has various drawbacks, such as the inability to eliminate problems absent admin privileges and the difficulty in locating duplicated reports of flaws.

What recommendations would you give to someone considering this product?

Jira Software is used by the Development team's several groups, each of which is in charge of a distinct part of the system, to prioritize work. Understanding and tracking the workload distribution between the front and back teams requires cross-functional insight. It manages the development cycle pretty well, enhances productivity, and provides excellent development assistance.

What differentiates Jira from other similar products?

It's very easy to use, clear ticket management system via the Kanban board as well, compared to other systems.As

What is your favorite aspect of this product?

As an admin, I can configure other user's permissions as well as certain fields etc very easily. It did not take me long at all to get used to the system.

What do you dislike most about this product?

I think the reporting leaves a lot to be desired and could certainly be worked on. I find it quite clunky to use and export.

What recommendations would you give to someone considering this product?

As a basic ticket and issue management software, there are not many better.