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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Valarie N.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Jira makes project management less complicated.
Likeliness to Recommend
What differentiates Jira from other similar products?
We use Jira to manage our team's tasks and projects, schedule sprints and milestones, classify tickets based on priority and category, and manage workflows. This has immensely assisted our team by allowing us to track our progress and appropriately distribute work among team members. When the team size was larger, tracking progress was more difficult. Jira assists me in streamlining the tracking process when there is a large team engaged. Another issue I was having was sharing the progress report in a clear and succinct manner that was easier for a non-technical person to understand.
What is your favorite aspect of this product?
Jira's support for custom fields, task kinds, filtering options, swimlanes, and sprint organization approaches is fantastic. I also like how custom swimlanes can be used to denote which phase of a development workflow a specific ticket belongs to. Jira's activity tracking is likewise quite simple and thorough. One of the most appealing elements of Jira that drew my attention was the customized workflow. Advanced search and filtering are also highly valued. It is impressive how quickly search results are supplied. Another appealing feature is the option to customize the dashboard and show content in a variety of ways.
What do you dislike most about this product?
I don't like how Jira may be difficult for new users to comprehend; yet, with the quantity of options accessible to Jira users, this is nearly hard to prevent. With such adaptable software, complexity is unavoidable, and I don't blame Jira for it. I can't think of anything else about the program that I detest.
What recommendations would you give to someone considering this product?
If you want a thorough way to organize a complicated project, I definitely suggest Jira. If you're replacing previous tracking software, get ready for fantastic Jira features. Jira isn't cheap, so be sure you're getting your money's worth. Train your team to make the best use of Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Muhammad Khalid S.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2022
Easy to download and use
Likeliness to Recommend
What differentiates Jira from other similar products?
Workflows and celebration during the tasks assignment
What is your favorite aspect of this product?
project management and Work management
What do you dislike most about this product?
Nothing to say anything about dislikes
What recommendations would you give to someone considering this product?
Strongly recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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