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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Babu S.
- Role: Consultant
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Oct 2022
User Friendly product
Likeliness to Recommend
What differentiates Jira from other similar products?
The ability to assign and track the task, deliverables. The extended community forum is also one of the key features which is making it unique from other products
What is your favorite aspect of this product?
Creating Stories, EPIC are the best aspect of the product. It gives a detailed description of what is happening and who is handling it and what is the current status.
What do you dislike most about this product?
Setting up this tool can be complex It focuses only on certain part of the IT industry
What recommendations would you give to someone considering this product?
Implementation of the tool to be simplified Simplify the tool , so it can be used by multiple teams
Pros
- Reliable
- Efficient Service
- Caring
- Helps Innovate
Please tell us why you think this review should be flagged.
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Carlos David M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
Great tool but quite big learning curve
Likeliness to Recommend
What differentiates Jira from other similar products?
Once the long implementation is over we consider Jira one of the best tools in the market and has helped expedite our process, make better projections and provide better estimations on tasks. Unlike other tools in the market, Jira can in fact help management and team members pull in the same direction in a fast organized way,
What is your favorite aspect of this product?
Their UI/UX experience for the web version of the product really makes a difference from other products in the market.
What do you dislike most about this product?
Initial implementation takes too much time and workflow setup and automation get a bit tricky at first. Also, their mobile app still has a lot of room for improvement on small things such as providing enough ticket information, if you have added custom sidebars to your web-app ticket layouts they won't all show up when you check on your mobile app.
What recommendations would you give to someone considering this product?
If you are looking for a tool to manage a medium to large business Jira is the tool for you. However, if you are looking for a tool to manage a small team <10 team members I don't think the initial implementation is worth it.
Pros
- Trustworthy
- Respectful
- Fair
- Appreciates Incumbent Status
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Raul B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Organize Your Schemes easiest and fastest way
Likeliness to Recommend
What differentiates Jira from other similar products?
We work with Jira software for the complete organization of tasks through the section called project, for that we use is issues that helps us to divide each of the sections as outline types to break down in a structured way, we ensure the process of our development is fluctuating through an agile framework and helps to have a clear view of the project time.
What is your favorite aspect of this product?
We use it to track projects end to end, from writing the initial idea to the point of the outline, it is good for keeping all our goals and tasks to visualize and understand the expectations of when to deliver a project.
What do you dislike most about this product?
It has a learning curve to work on that is not quickly intuitive for a new user. You must have a good learning curve to use the software in a way that is efficient and better performing, with JIRA you can get to the point of frustration in terms of the ability to write and format the content in each epic or individual story.
What recommendations would you give to someone considering this product?
This type of software is excellent for companies that primarily have engineering departments, this includes software engineers, Ops, IT and DBAs. We use Jira as the main development process tool for tracking project progress and team performance, well defined and user friendly tool.
Pros
- Continually Improving Product
- Inspires Innovation
- Caring
- Altruistic
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