What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Trustworthy
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
ALM Integration
User Needs Management
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Steven N.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Excellent project management tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
This application is fantastic, and we're using it to solve a variety of issues, such as managing projects and tasks, as well as obtaining data and fixing errors. With this program, we can manage all of the company's agile projects; Jira gives the order, data and information needed to optimize the software development processes.
What is your favorite aspect of this product?
The wonderful thing about this tool is that it is extremely easy to configure at first, and it also gives numerous capabilities to handle projects in a simple way because it is quite adaptable in all areas. I enjoy all of the agile development features: epics, user histories, sprints, dashboards, and so on. The ease with which all of these components are handled is quite appealing.
What do you dislike most about this product?
The only thing I don't like is that its pricing appears to be too much for what it provides; on the other hand, I occasionally have issues due to the templates that cannot be modified. Furthermore, it lacks basic capabilities such as integrated project information and custom fields, which must be supplemented with highly costly plugins.
What recommendations would you give to someone considering this product?
If you're looking for a project management tool, this is it; it's amazing and works well, and I highly suggest it. If you have little experience with agile projects, you may begin with Jira's basic features (Jira Core); if you are familiar with Scrum or Kanban, you can go to Jira Software. If you have a small team, the cloud features with the 10-user edition are ideal; nevertheless, you should also look at the additional add-on products.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
PRABHAT M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Jira Best Solution for Task Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is one of the best solution for task planning & assigning to different team members. We do our sprint planning on jira only. The ease of use to assign task & track the progress of task is best in jira.
What is your favorite aspect of this product?
The best aspect of using jira is its status tracking capability & reporting the same on automated way. We can track progress based on the time allowed for the task in jira.
What do you dislike most about this product?
There is nothing i disliked about jira, only on some cases we were not able to integrate jira with third party applications.
What recommendations would you give to someone considering this product?
I would strongly recommend jira for task management & task tracking. It is a very easy to use software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Angela S.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
Need of every organization
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is an excellent program that gives an excellent workflow experience, especially for our teams operating in busy situations. I've had this tool for a while, and it effectively meets all of our demands. Jira offers good team communication options and accurate agile reporting.
What is your favorite aspect of this product?
Mainly we use Jira for ticket management as well as our entire project management process and I was surprised by their working and upgrading features. It offers simple web-based applications that are easy to deploy and utilize throughout the company. It offers a simple user interface and a ton of flexibility when it comes to adding fields and workflow to suit our own internal process.
What do you dislike most about this product?
JIRA comes with a lot of integrations out of the box, which may be too much for beginner users. There is a high learning curve, once a user becomes accustomed to the system, they should be able to navigate the tool with ease.
What recommendations would you give to someone considering this product?
Jira offered greater performance and reporting. Additionally, it was somewhat less expensive. Once you get the hang of it, the UI is incredibly straightforward, which makes agile development very productive. Additionally, it has excellent integration with numerous well-known programs, like Slack, Workday, and Google Office.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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