Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Product Management

86

Backlog Management

86

Feature Management

86

Workflow Management

85

Release Planning

85

Social Collaboration

84

User Needs Management

83

ALM Integration

83

Visual Roadmap

82

Strategic Vision

81

Idea Management

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

78

Jira Reviews

Sanchit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Awesome tool for project management daily!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

One-click creation of new issues, tasks, pipelines, etc. The Kanban board's drag-and-drop functionality for updating the status of cards and tickets is fantastic and incredibly easy to use. It also offers great functionality and UI for end users.

What is your favorite aspect of this product?

The tool truly excels in product and product management of any size, and if you scale it to use many of its other Atlassian competitors then you really reap the benefits. The method of managing the tasks and assigning them to concerned team members is the best feature and has everything needed to make them the best in the market.

What do you dislike most about this product?

The complexity of creating a call opening page for different panels/projects is a bit uncomfortable. How are we forced to create a page for separate projects is a little messy and they also need to add more themes so we can enjoy while working with Jira.

What recommendations would you give to someone considering this product?

Jira makes it very simple and transparent for us to assign tasks and subtasks. It helps us save a tonne of time that we would have otherwise wasted on calls to explain each assignment to our developers. When it comes to project/product management, the UI is likewise very user-friendly, making it easy for everyone to understand which tasks are open and who is working on them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachel H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great platform to keep track of projects.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

In our project development lifecycle, we utilize the JIRA platform to keep records and papers for the worldwide team. While the project is under progress, we also utilize JIRA to report issues and anomalies. By forming teams, we were able to overcome our authorisation challenge and simplify company administration. The reports allow us to track the progress of the sprint's work.

What is your favorite aspect of this product?

The nicest part about JIRA is that it is simple to use and does not require any technical knowledge. It is useful for creating tickets and documenting reports throughout the project life cycle. Using Jira, we manage the work and backlog throughout the sprint. We build teams and administer the boards to which they have access. People are given employment. We may go at prior tasks and filter them based on their status.

What do you dislike most about this product?

Business and application administration may be highly difficult; the only thing wrong with me is that the JIRA ticket email occasionally arrives too late. Having said that, it must be stated that JIRA gives all we require to raise and document the problem, bug, or any feedback and causes the job to go in the default path, which can lead to mistakes.

What recommendations would you give to someone considering this product?

For individuals in need of a bug reporting and documentation platform, JIRA comes highly recommended. In comparison to its competitors, it is a complicated application. However, it differs from others in that it has capabilities that boost project management productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Adnan B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic software for product management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Gives functionality like raising ticket and also cloning and copying it

What is your favorite aspect of this product?

everything in this software is awesome and it gives satisfactory value of it's servies

What do you dislike most about this product?

No dislike as it gives value for money services

What recommendations would you give to someone considering this product?

if you are looking for project management tool than this software is perfect fit for you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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