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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Carlos P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Task and project monitoring, Jira
Likeliness to Recommend
What differentiates Jira from other similar products?
We decided to enter the world of the Jira tool in order to find a more practical and automated solution to our project management. With Jira we were able to find a very useful balance when ordering our ideas and transmitting them to our workers, being able to evaluate their follow-up and performance in the tasks to be performed. The optimization managed to grow over the weeks and today it is vital for our operations.
What is your favorite aspect of this product?
Excellent visually when it comes to displaying tickets, a great and intuitive interface that allows ease of coupling between our employees, tracking performance by team offers us the possibility to evaluate how they are integrating based on their results, helping to form teams that are better coupled to the pending activities. The software is highly customizable, facilitating its daily use based on corporate needs.
What do you dislike most about this product?
Although it works excellently, I would not like to have many more third party integrations that allow us to facilitate our operations. Sometimes when requesting access for new users can generate slowness and delay. Despite being easy to use it is necessary to train our employees and sometimes it can be cumbersome, if this does not happen it is difficult to optimize the system and get the most out of it.
What recommendations would you give to someone considering this product?
Jira is a pretty good tool to carry out the supervision of projects and services that are being provided, adaptable to any type of company that requires these services, Jira works excellent at a moderate cost but in the end it is worth it, however it is mostly recommended to be used by software development companies, where they can perform remote monitoring mostly where they work remotely.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Clarissa S.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy Agile Project Management using JIRA
Likeliness to Recommend
What differentiates Jira from other similar products?
You need software that enables work, communication, and organization for anything from the smallest project (a grocery list) to the largest, the integration of several work teams from different regions and multiple quite distinct projects. It's impossible to maintain any kind of order without the help that Jira provides by making incident management, planning, and administration much easier.
What is your favorite aspect of this product?
In my opinion, the best feature of Jira is how easy it is to use. It is simple for many people to work together on a single project, and they can all provide the fine-grained data that is so useful to project managers and other leaders. Additionally, the procedures may be modified to suit your needs. One ticket or several features can be monitored at the same time. Tracking your project's development and making educated decisions are both made easier with Jira's user-friendly interface. You may also make your own filters and utilize them to get and modify reports in accordance with the specific requirements of your clients. The interface is q
What do you dislike most about this product?
One of JIRA's few flaws is its inability to be customized. It can be shaped into anything imaginable. It may take some time to determine which approach is most appropriate for your company. A good template is essential. The functionality of dashboards is analogous. It would be good for teams to examine examples of well-setup dashboards at other organizations in order to rapidly grasp their progress and the worth of their labor.
What recommendations would you give to someone considering this product?
To begin, even the most fundamental level of accessibility is rather flexible; job progress can be readily observed, and identifying people is a breeze. Planning for sprints is simplified, and adding or eliminating tasks is a breeze. accurately mimics the Agile software development life cycle. The search function returns all Jiras that are relevant to the query quickly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ravi K.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2022
A must have tool for product management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is definitely a market leader when it comes to project management and agile implementation. A must know for all the product managers and developers. Jira for sure is more than tool now and is considered as a skill in the IT and digital product industry.
What is your favorite aspect of this product?
Jira boards has to be my favourite aspect of the product which give a high level view of the progress of sprint.
What do you dislike most about this product?
Search could be made a little more user friendly and intuitive. Sometimes searching an old Jira becomes a heavy task in the product.
What recommendations would you give to someone considering this product?
Must have tool if you are developing a digital product involving multiple developers and if the project is going to take some time to finish.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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