What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Trustworthy
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
ALM Integration
User Needs Management
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
The best project management tool.
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Sushil K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Great project management and issue tracking tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is a fantastic tool for overseeing software development initiatives. Nevertheless, it might be difficult to keep track of all the different jobs, user stories, and issues that need to be fixed. Fortunately, organizing and controlling these elements is considerably easier because of Jira's customized swimlanes and fields.
What is your favorite aspect of this product?
One of Jira's biggest characteristics is its broad and flexible platform, which can meet a variety of purposes. Additionally, the search capabilities are first-rate, especially when filters are used. Users have dashboards that they can simply utilize and customize, which is another fantastic feature. Sharing dashboards with other users in accordance with their rights is also advantageous because it prevents work from being done twice. Jira currently has a number of productivity-boosting tools, including statistics and templates, for a better user experience.
What do you dislike most about this product?
An improved web interface is possible. JQL queries' search criteria are not very user-friendly when used to detect problems. The process of importing problem logs will ask the user several questions. A "skip" or "remember my preferences" button ought to be present.
What recommendations would you give to someone considering this product?
I use Jira Tickets and the Kanban board every day to manage my job because they offer a fantastic UI and UX. I truly enjoy using JIRA for project management and test management as a Jira user.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Pooja P.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Simple Project Management Methodology
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira assists our developers in following the project approach, which is motivated by business objectives and customer perspective. Jira aids in real-time issue tracking so that a group of developers may work on problems separately and collaboratively. Jira's customizable dashboards are a great feature that makes it easy to understand data quickly. appropriate for managerial choices.
What is your favorite aspect of this product?
In my previous two organizations, where it is used for project delivery and implementation, I have been utilizing Jira. One unique aspect of Jira is the seamless tracking of every sprint.
What do you dislike most about this product?
Only a GUI-level feature can be improved after Jira's organization-level implementation is finished. However, a few examples are listed below: 1. It isn't easy to set up and takes time to implement. 2. Learning curve for resources: Coworkers need time to get acquainted with Jira.
What recommendations would you give to someone considering this product?
The most helpful feature of Jira issues tracking, which allows any user (from the project) to view the history of the problems across time if numerous teams are working on them in different phases. Additionally, developers can write comments on the progress they made on an issue ticket, which is being forwarded to the next phase in real time.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
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