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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
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Jira Reviews
Diego P.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Extremely flexible and reliable tool for PM
Likeliness to Recommend
What differentiates Jira from other similar products?
The flexibility they provide is amazing, at some point it become very complex to use and understand all the customizable features but actually you only need to dig in this world when you have specific needs, so you can jump and learn to set up what you need, otherwise with the basic configuration is more than enough
What is your favorite aspect of this product?
The flexibility in the customization and the marketplace, even if JIRA does not provide the solution of your problems, in the marketplace you can find plugins or add-ons that help to cover your needs
What do you dislike most about this product?
The many sections that exist to access the setup of the accounts, there is like profile settings, organization settings, billing settings, is not very consistent, sometimes to find something is really hard because the lack of clarity in this aspect
What recommendations would you give to someone considering this product?
it is an amazing product for product and software development and project management, easy to use, extremely flexible and customizable. Big community to help in your issues.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jeremy H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Jira is fantastic for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira allows me to complete all of my project-related tasks at once, thus I'm quite happy with it. It helps my team work more efficiently and effectively together.
What is your favorite aspect of this product?
The fact that I can keep tabs on everything that's going on with my project at all times, in real time, is fantastic. I love that I can delegate tasks to individual team members and always know where they stand. It features a ton of great add-ons, and its UI is so responsive and sleek.
What do you dislike most about this product?
Without any kind of technical training or experience, it was really challenging to comprehend how the platform actually functions. After struggling with it for a while, I finally got the feel of it, and the words began to come easily.
What recommendations would you give to someone considering this product?
Jira is a fantastic tool for monitoring the development of your project from beginning to end. Astoundingly, the Big Picture feature provides a snapshot of everything being worked on at the moment, as well as what has been completed and what is ahead. It's also remarkable that you've got the wherewithal to split up your organization into several surpluses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Tomo S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Best of its kind in the industry
Likeliness to Recommend
What differentiates Jira from other similar products?
I feel like Jira is the gold standard for all modern agile software companies so that first-of-its-kind-ness still differentiates it from others.
What is your favorite aspect of this product?
I think it can be customized pretty well for a company's specific needs, so that's nice.
What do you dislike most about this product?
The system is not very user friendly or intuitive. The learning curve is very high. There are so many features that i have never even used or heard about. I sometimes wish there was a simpler view for users who do not have to do very complex tasks and just want to track their own tasks over time.
What recommendations would you give to someone considering this product?
Get it if you want the best product in the industry
Pros
- Unique Features
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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