
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Stephen J.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
Wide feature range for collaborating but clunky
Likeliness to Recommend
What differentiates Jira from other similar products?
Ability to create kanban boards with swim lanes for team reviews that pull in assigned tasks for easy viewing and prioritisation
What is your favorite aspect of this product?
Task list management where I can assign dates and ownership to view on a Gantt style chart and manage my projects
What do you dislike most about this product?
Moving the date on one task doesn't automatically push back the dependent tasks and this must be done manually which is time consuming
What recommendations would you give to someone considering this product?
Great for collaboration but some areas are clunky, once familiar with the tool it can be used daily
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Slower Product Innovation
- Charges for Enhancements
Please tell us why you think this review should be flagged.

Arpit C.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
A powerful and flexible project management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Comprehensive feature set: Jira offers a comprehensive set of features for project management, including requirements gathering, planning, tracking, and release management. This makes it a one-stop shop for all of your project management needs. Flexibility: Jira is a highly flexible tool that can be customized to meet the specific needs of your team and project. You can create custom workflows, fields, and reports to suit your specific requirements. Ease of use: Jira is a user-friendly tool that is easy to learn and use. It has a clean and intuitive interface, and it offers a variety of resources to help you get started.
What is your favorite aspect of this product?
Create custom workflows Create custom fields Create custom reports
What do you dislike most about this product?
Complexity: Jira can be complex and time-consuming to set up and configure, especially for teams that are new to Jira or for teams with complex projects. Cost: Jira can be expensive, especially for small businesses. Performance: Jira's performance can be slow, especially for teams with large projects or teams that are using a lot of custom features.
What recommendations would you give to someone considering this product?
Get a free trial: Jira offers a free trial. I recommend that you sign up for a free trial to see if Jira is right for you and your team. Read reviews: There are many reviews of Jira available online. I recommend that you read reviews from other users to get their insights on the software. Talk to other users: If you know anyone who is using Jira, talk to them about their experience. They can give you valuable insights on the pros and cons of the software.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Vlad S.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Fantastic product
Likeliness to Recommend
What differentiates Jira from other similar products?
Perfect features for IT
What is your favorite aspect of this product?
Board, Backlog
What do you dislike most about this product?
I like everything, but would be nice If Jira could have more integrations with test case management systems.
What recommendations would you give to someone considering this product?
It worth it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
