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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Rafiq K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
An Ideal Tool for Agile Teams
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira Software is highly effective for tracking project progress, managing tasks, and fostering collaboration among teams. It streamlines workflows, simplifies task assignments, and enables efficient monitoring of project requirements.
What is your favorite aspect of this product?
Jira excels in categorizing updates, providing a clear overview of project progress, and assigning tasks effectively. This feature ensures every team member knows their responsibilities and deadlines.
What do you dislike most about this product?
The interface is often found as complex, especially for new users who are unfamiliar with navigating or filing issues. This could potentially slow down onboarding and initial productivity.
What recommendations would you give to someone considering this product?
Jira Software has become an indispensable part of our operations. It not only ensures project management efficiency but also enhances team collaboration and issue resolution. Whether you're managing agile workflows or streamlining bug tracking, Jira is a reliable and powerful tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Mayank J.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2024
Very easy to use and helps to better manage tasks
Likeliness to Recommend
What differentiates Jira from other similar products?
It helps in better managing tasks and ensures continuous improvement with constantly evolving features.
What is your favorite aspect of this product?
Functionality to upload tasks via CSV
What do you dislike most about this product?
Not able to see tasks like a Google Sheet View
What recommendations would you give to someone considering this product?
Very easy to use, once properly configured and mapped to tasks
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Roney W.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2024
Chaos into Workflow Clarity
Likeliness to Recommend
What differentiates Jira from other similar products?
Well, there isn’t much, but looking at how it supports agile workflows with customizable boards and sprints, that would have to be the one
What is your favorite aspect of this product?
When tracking campaigns, I can easily see where tasks are stalling and fix them before deadlines slip
What do you dislike most about this product?
Setting up workflows and permissions can feel like solving a puzzle without instructions
What recommendations would you give to someone considering this product?
then spend time onboarding users properly. It’s powerful but can overwhelm without guidance.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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