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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
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Jira Reviews
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Sravan Kumar K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Best on Issues tracking and Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
With its User friendly GUI, it is very easy to track issues, and with customizable Dashboards to boost project overview and boost productivity. it supports popular apps in its marketplace allowing integrations to different apps like GitHub, slack, etc
What is your favorite aspect of this product?
Customizable dashboards and its Marketplace. with plugin apps integration, spending less time managing other apps.
What do you dislike most about this product?
Regular upgrades with no additional features developed.
What recommendations would you give to someone considering this product?
it will definitely boost productivity but please keep an eye on the Price along with the user count.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Nishan S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Board Setup Evaluation
Likeliness to Recommend
What differentiates Jira from other similar products?
Integration with Atlassian Ecosystem Advanced Workflow Management Robust Reporting and Analytics
What is your favorite aspect of this product?
Jira offers teams the ability to create and tailor workflows to match their unique process flows. This adaptability ensures that the tool helps the team's needs, rather than requiring the team to conform to the tool. Jira seamlessly integrates with wide variety of other tools and platforms including confluence, bitbucket slack and various CI/CD tools. The robust integration capability helps in streamlining communication and collaboration across teams and various tools.
What do you dislike most about this product?
The t2 issues I kind of dislike about Jira is that- Complexity in learning things, steep learning curve
What recommendations would you give to someone considering this product?
Drive Innovation Improve Customer Relations Enhance decision making Product roadmap and future vision
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Christian C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Great tool for productivity and project management
Likeliness to Recommend
What differentiates Jira from other similar products?
It has unbeatable Atlassian support and documentation.
What is your favorite aspect of this product?
Jira is a fantastic tool with a plethora of options, great for productivity and lets you reach your business goals easily
What do you dislike most about this product?
Mobile compatibility is not useful and has too many menus.
What recommendations would you give to someone considering this product?
if you want to improve teamwork, project management and accountability use Jira.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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