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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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SAYAN J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Group project management With jira.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira scrum and kanban capabilities make it better than asana for agile project management.
What is your favorite aspect of this product?
Insight asset management integrates with jira to track and manage assets and configuration items.
What do you dislike most about this product?
Native support for non software project management tasks may require additional tools or connectors.
What recommendations would you give to someone considering this product?
Development teams need a strong issue management and project tracking solution. For large projects with many linkages and operations that demand careful monitoring and management.
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Client's Interest First
Please tell us why you think this review should be flagged.
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Aakansha R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Amazing features, Fantastic product
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is highly customisable, we can define multiple status, transitions and resolutions which helps to make it adaptable for all kind of project management. And it also offers flexible deployment options like cloud, server and more.
What is your favorite aspect of this product?
What i would love about this tool is its customisable workflows and integration with other tools. The ability to manage the workflows to fit specific project requirements is a game-changer.
What do you dislike most about this product?
Jira is highly customisable which sometimes lead to a drawback too. While the flexibility of workflow and configurations is powerful, it can lead to overly the complicated setups especially in a larger team or organisation.
What recommendations would you give to someone considering this product?
Well there are multiple good reasons to choose Jira. Here are some - Its amazing integrity capabilities with other tools. Its Automate Repetitive Tasks which allows you to create rules for assigning issues, transitioning statuses, and sending notifications. Its increase the productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
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Kalikiri S.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Review on Jira ticketing tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Dashboard, Workflow and custom fields customization. Integration with other third party apps has streamlined collaboration and processing.
What is your favorite aspect of this product?
Automated Rules makes project management easier.
What do you dislike most about this product?
There aren't things i dislike about jira but its just that There aren't new features, i was hoping for new features.
What recommendations would you give to someone considering this product?
if your company has many production apps and looking for a tool which centralize all these , go for Jira which can be integrated to it and it support almost all apps.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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