What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Trustworthy
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
ALM Integration
User Needs Management
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Nicholas G. P.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Apr 2023
Effective software for project management.
Likeliness to Recommend
What differentiates Jira from other similar products?
We mostly use Jira for sprint delivery; we plan our sprint and put up the tasks that we will pick in the sprint, and then we determine the task in Jira, and we can see which individual is working on which job, which really improves sprint delivery time. It is more beneficial in business forms as the organization can track the entire purpose and work of employees by using some form of SQL queries and is easy to understand. We frequently use it to assign internal reports, escalate issues to the appropriate person or team, and stay much more organized than an old spreadsheet.
What is your favorite aspect of this product?
It has boards that help a lot while providing maximum performance in the shortest amount of time, where people can see the progress of the sprint and take the next job and see what's left, and one of my favorite features is that if you write the problem somewhere in the environment, it will turn it into a link that will redirect you to the problem. Jira is a sophisticated project management tool that is presently used by the majority of firms. Using Jira, we can track what features are currently being implemented in the company. Also, the project leader or manager assigns the work to the developer, and the developer may track that.
What do you dislike most about this product?
My only concern with Jira is that it is difficult to make automations and integrate Jira with other tools. One thing is that it may be simpler to use when there are more tickets, but it may be difficult to search up the problem and identify the task number and you can't more easily recognize.
What recommendations would you give to someone considering this product?
Anyone working on projects should give it a shot at least once; it is presently the greatest software in its category; there are no other options to manage projects and track faults as well as Jira. Jira is more beneficial for the business and its workers to keep track of the tasks assigned by management, and it is simple to assign and remark on whatever they have for the problem in the tasks and many methods.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rausibell M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2023
Jira logs errors and maintains constant monitoring
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is used in our company in order to measure the useful life of the software we use to carry out our operations within our company, allowing us to track errors or problems that may occur during the constant use they receive, this helps to be much more efficient when solving each of the details that may arise in the development of business operations while maintaining greater control within these.
What is your favorite aspect of this product?
Using the Kanban board we can perform a visualization from a different approach making more effective the development of processes and the operation of the tools integrated with each other, it is possible to develop error reports and document them in an orderly manner in a very simple way compared to other similar tools, project management becomes much simpler with Jira due to the high potential that can be extracted from it by creating mechanisms that allow to avoid current and future errors within each of the processes.
What do you dislike most about this product?
The tool has performance peaks that can be slowed down causing discomfort when operating it, the user management is obsolete and can be greatly improved if they propose it, it would be interesting to have a greater margin of templates for projects that can facilitate the work of our users assigned to the tool.
What recommendations would you give to someone considering this product?
Jira delivers what it promises, a software for tracking errors and problems that may arise in the operational development of the company, through a fairly fast and intuitive system that although it has much room for improvement, it works properly as long as you have the proper training. Their customer service is quite good, they always provide the best support and complement the training of our users helping them to solve the problems by themselves.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Clifton J.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
It tracks all product development needs
Likeliness to Recommend
What differentiates Jira from other similar products?
This software's efficient performance in the areas of workflow management and user interface design for applications and websites has made a significant impact on my daily life. The task itself is interesting enough that I'm not getting tired doing it.
What is your favorite aspect of this product?
Jira's sprint board is useful since it shows at a glance where a given task stands in the overall product development process. If it is turned on, it will automatically refresh the status of every ticket, which will give users access to information that is current at all times.
What do you dislike most about this product?
Integrating Jira tickets into an Excel export or a OneDrive excel file is time-consuming and not as seamless as we'd like. In order to obtain the bulk of tickets, we must repeatedly reload the link.
What recommendations would you give to someone considering this product?
There are a number of issues. Jira is the solution; it allows us to keep tabs on even the tiniest of requirements across the whole product development lifecycle, while also giving upper management a bird's-eye view of the development team's progress.
Pros
- Enables Productivity
- Efficient Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.