What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
ALM Integration
User Needs Management
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
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Jira Reviews
Megan M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2023
Jira is a very useful and valuable tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is unique among software because it helps businesses improve their project management procedures and workflows, increase team engagement and communication, and more accurately track and report on performance.
What is your favorite aspect of this product?
Jira's biggest strength is the breadth and depth of its feature set, as well as its adaptability to your team's particular needs. Jira is a comprehensive project management tool that allows users to create user stories, tasks, and subtasks, plan sprints, and delegate work to team members. In addition, the application offers a wide variety of dashboards and visualizations for tracking your project's progress in real time. Using this function saves time and makes it easier to solve problems.
What do you dislike most about this product?
Particularly for inexperienced teams, the initial setup process can be a maze of moving parts. Jira's strong functionality is complemented by some more advanced capabilities that may call for technical knowledge.
What recommendations would you give to someone considering this product?
Jira is excellent for tracking the progress of a project in real-time, which is why I advocate for its use. Members of the team can then make educated judgments and maximize their productivity as a result.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
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Marina H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2023
Jira is a fantastic program and very useful.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is distinct from other software because it may assist businesses in enhancing existing methods of project management and workflows, streamlining collaboration and communication across teams, and better tracking progress and performance.
What is your favorite aspect of this product?
In my opinion, Jira's workflow automation builder is one of the most intuitive and flexible out there. I can quickly automate and modify workflows to suit the needs of our group project by using the "when, if, then" logic that underpins it. Setting up particular triggers in Jira for various parts of our project has been greatly facilitated by this function.
What do you dislike most about this product?
Because of its complexity, Jira's learning curve is particularly high for new users. Those who have never used Jira before may have issues that persist for weeks or months.
What recommendations would you give to someone considering this product?
I would suggest Jira. It's a fantastic learning opportunity for organizing and carrying out ambitious undertakings. It allows for a great deal of customization in terms of both process and field types. A useful instrument for monitoring problems, bugs, development efforts, etc. In addition, I may make use of its robust reporting and analytics features to create my own reports and dashboards.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
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Camila R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Jira provides fantastic opportunities for Agile
Likeliness to Recommend
What differentiates Jira from other similar products?
very specific opportunities for agile collaboration between development, test, and business teams. Particularly excellent is the connectivity to other tools like Concluence or Microsoft Devops. Superb technical ideas can be developed in conjunction with Confluence and implemented. Even the division into separate streams is very simple to achieve thanks to the abundance of available filters. Or, it is possible to create top-level management overviews and organize planning across various clusters and areas (using user stories and epics to link and connect planning activities). I prioritize all of my epics and user stories as a PO for completion
What is your favorite aspect of this product?
For this reason, I have already committed to several sprints so that I can plan and approve user stories and epics that have certain dependencies within the context of PI Planning. We refine this planning once more as a team in backlog refinements, and we have the immediate option to assign specific user stories to the upcoming sprint. As a result, we are both highly agile and capable of anticipating critical dependencies. Jira gives teams and even individual employees the ability to structure content, i.e., to establish Confluence Protocols, maintain structured information in the form of, for example, tables, and organize other processes.
What do you dislike most about this product?
I can't think of any disadvantages at this time because up until this point, we were able to resolve everything that we needed to as a team. Aside from the fact that I can't access all of my devices as easily as I can with Trello, this is due to our company's firewall. Naturally, JIRA has its limitations as a system. Not all adjustments requests can be carried out immediately. Depending on the requirements one has for a particular process, this may naturally be the case for every single person in a different way.
What recommendations would you give to someone considering this product?
My projects are managed using Jira. That is, I first determine the phases of a project (thus creating the gaps) and then consider the tasks that must be completed and who is responsible for them in the second step. I create the timeline in the following step and enter a due date in the ticket. The main benefit is the ability to always see how a project is progressing and where it is currently at. In addition, one can register as a Watcher for tickets that are particularly pertinent to them in order to be notified when changes are made. Utilization occurs both within agile teams and is very effective for approving and rejecting the use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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