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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Florentina A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Great product for Agile teams!
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira offers superior customization options, especially for agile project management, and it provides seamless integration with other Atlassian tools like Confluence and Bitbucket which makes it a powerful platform for development teams.
What is your favorite aspect of this product?
I love the powerful reporting and user-friendly dashboard tools, which give clear visibility into project progress.
What do you dislike most about this product?
The interface can be overwhelming for new users.
What recommendations would you give to someone considering this product?
Make sure to invest time in learning the tool to get the most out of its capabilities, as it can be complex for beginners.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Deepak K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
JIRA: All-in-One Agile Excellence
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out through its exceptional customization capabilities and deep integration with software development workflows.
What is your favorite aspect of this product?
My favorite aspect is the ability to generate detailed burndown charts, velocity reports, and custom dashboards provides crucial insights for data-driven decision-making. This visibility enables better resource allocation and sprint planning.
What do you dislike most about this product?
The learning curve for new users is steep, and without proper planning, teams can get lost in the multitude of options and settings.
What recommendations would you give to someone considering this product?
For organizations considering Jira, I recommend starting with a clear implementation strategy and begin with basic workflows and gradually add complexity as needed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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George A.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
Highly versatile tool, but with room for AI-driven
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differentiates itself from other project management tools through its robust adaptability, extensive integrations, and strong focus on Agile and DevOps workflows. It offers unparalleled flexibility, allowing teams to customize workflows, issue types, and fields to fit their unique processes. Its deep integration capabilities with tools like Confluence, Bitbucket, Slack, and GitHub create a seamless ecosystem for development, collaboration, and deployment. Jira also stands out with its advanced reporting and analytics, offering tools like burndown charts, sprint reports, and customizable dashboards.
What is your favorite aspect of this product?
My favorite aspect of Jira is its unparalleled flexibility and customization options, which allow teams to tailor workflows, issue types, and boards to fit their specific needs. Whether managing Agile sprints, tracking bugs, or coordinating cross-departmental projects, Jira adapts seamlessly to various use cases. This flexibility, combined with powerful reporting tools and a vast ecosystem of integrations with popular software, creates a unified platform that enhances productivity and collaboration across teams.
What do you dislike most about this product?
What I dislike most about Jira is its steep learning curve and occasional complexity, especially for new users or teams without a dedicated administrator. Configuring workflows, permissions, and integrations can be time-consuming, requiring significant expertise to optimize for specific use cases. Additionally, as projects grow in size, Jira's interface can feel cluttered and overwhelming, making it harder to quickly access relevant information. These challenges can slow adoption and require a higher upfront investment in training and support compared to more user-friendly alternatives.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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