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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Piyush S.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Dec 2024
Excellently packaged lifecycle management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Its easier to work. Has better UI and it easier to train. It is great in terms of reports and analytics. Fit for Devops, Dev and QA. Great tool for Documentation, Ticketing, application management
What is your favorite aspect of this product?
features, costing, usability, availability, can be used for a wide variety of tasks. Fit for IT management and documentation purposes. Very low to nil down time.
What do you dislike most about this product?
couple of more features like Zephyr squad and other premium features should be made available free of cost instead of charging. Glitch faced during images upload and loss of large sized data during upload.
What recommendations would you give to someone considering this product?
Suggest to have better QA features like HP ALM. and integrate more features as in platform benefits.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Kunal T.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2024
Powerful but expensive
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira differs primarily from other tools in that it serves professional purposes for which none else is appropriate.
What is your favorite aspect of this product?
Time-saving automated tools for chores sprint monitoring keeps teams on target.
What do you dislike most about this product?
The expenses quickly mount for larger teams.
What recommendations would you give to someone considering this product?
Agile methods are worth the money if you really want them.
Pros
- Reliable
- Inspires Innovation
- Fair
- Includes Product Enhancements
Cons
- Vendor Friendly Policies
- Under Delivered
Please tell us why you think this review should be flagged.
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Rupesh Kumar P.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
Best issue tracking software & Superb products
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira includes automation rules that can help streamline repetitive tasks
What is your favorite aspect of this product?
adaptability and extensive feature are set for managing complex projects and tracking their workflow.
What do you dislike most about this product?
It has nothing which anyone don't like
What recommendations would you give to someone considering this product?
It is highly customizable, allowing teams to configure it according to their processes, so go for it
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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