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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Clifton J.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
It tracks all product development needs
Likeliness to Recommend
What differentiates Jira from other similar products?
This software's efficient performance in the areas of workflow management and user interface design for applications and websites has made a significant impact on my daily life. The task itself is interesting enough that I'm not getting tired doing it.
What is your favorite aspect of this product?
Jira's sprint board is useful since it shows at a glance where a given task stands in the overall product development process. If it is turned on, it will automatically refresh the status of every ticket, which will give users access to information that is current at all times.
What do you dislike most about this product?
Integrating Jira tickets into an Excel export or a OneDrive excel file is time-consuming and not as seamless as we'd like. In order to obtain the bulk of tickets, we must repeatedly reload the link.
What recommendations would you give to someone considering this product?
There are a number of issues. Jira is the solution; it allows us to keep tabs on even the tiniest of requirements across the whole product development lifecycle, while also giving upper management a bird's-eye view of the development team's progress.
Pros
- Enables Productivity
- Efficient Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Powerful project management and monitoring tool.
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
Walid N.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Fantastic Time management
Likeliness to Recommend
What differentiates Jira from other similar products?
Customizable workflows.
What is your favorite aspect of this product?
its flexibility and customizability, which allows developers to tailor the tool to their specific needs and workflows.
What do you dislike most about this product?
Customization options can be overwhelming.
What recommendations would you give to someone considering this product?
Just try it
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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