What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
ALM Integration
Social Collaboration
User Needs Management
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Michelle O.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Best software for task management
Likeliness to Recommend
What differentiates Jira from other similar products?
The user interface is better, actions are visible so you always know what to do and makes collaboration and visibility easy
What is your favorite aspect of this product?
I like how if a task is taking long to complete you can change the sprint so everyone knows whats happening
What do you dislike most about this product?
You have to learn how to use it its not that intuitive, took me a while to understand the difference between an epic and a subtask
What recommendations would you give to someone considering this product?
provide more training materials, like when Setting up a new project. You have to click through so many screens to find how to set up issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abhipsa K.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Jul 2023
productive throughout the project lifecycle
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out from other similar products due to several key differentiators that have contributed to its widespread adoption and popularity: Flexibility and Customization: Jira offers a high level of flexibility and customization, allowing teams to tailor the software to their specific workflows and processes. It supports various project management methodologies, including Agile, Scrum, Kanban, and more, making it adaptable to different team structures and industries.
What is your favorite aspect of this product?
Customization: Users value Jira's flexibility and ability to customize workflows, issue types, and fields to match their specific project management needs.
What do you dislike most about this product?
Complexity for Beginners: Some users find Jira's initial setup and configuration complex, especially for those who are new to the platform or project management software in general.
What recommendations would you give to someone considering this product?
Define Requirements: Clearly outline the project management requirements and the specific features needed. Consider factors like project size, team structure, preferred methodologies (Agile, Scrum, Kanban, etc.), and integration needs with other tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Islenis V.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2023
Makes project management faster and more efficient
Likeliness to Recommend
What differentiates Jira from other similar products?
The team we have has benefited from Jira's assistance in finding solutions to difficulties that are often encountered in project management, such as lack of job control, weak job management, complicated budget management, and poor teamwork. By using Jira, we have increased efficiency, productivity and quality of work, which can lead to more successful and efficient projects.
What is your favorite aspect of this product?
Jira Software gives clusters the capacity to develop customized jobs that match unique procedures and workflows. It blends with several different tools, including, for example, Confluence, Bitbucket, and Slack, that enable unbeatable collaboration and conversation. We are using it in a wide variety of work, from software creation to marketing and technology campaigns. Within our institution, we give people the rights to customize their methods and procedures to cater to the particularities they have.
What do you dislike most about this product?
Although Jira is a powerful tool, it is also likely to be confusing and complicated for novices. The learning curve can be started, however, it can take some time and effort to become familiar with the software and its extensive range of features. It can be expensive, especially for larger companies that need access to advanced tools and world-class support.
What recommendations would you give to someone considering this product?
The cloud-based nature of Jira means that users must have a strong Internet connection to use it. If there are difficulties with connectivity or service outages, users may have trouble logging into the platform and performing their jobs. It provides accurate and analytical information that has helped our company find potential pitfalls and risks early in project development.
Pros
- Effective Service
- Inspires Innovation
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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