Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Product Management

86

Backlog Management

86

Feature Management

86

Workflow Management

85

Release Planning

85

Social Collaboration

84

User Needs Management

83

ALM Integration

83

Visual Roadmap

82

Strategic Vision

81

Idea Management

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

78

Jira Reviews

Varun C.

  • Role: Consultant
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great tool for tracking and manage project

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is easier to use Workflow Management Dashboards Agile kanban and Scrum Supports 1000+ apps (EazyBi, ScriptRunner, JMWE, Email Configuration, Tempo, Portfolio)

What is your favorite aspect of this product?

Issue and Bug Tracking Workflow Reports

What do you dislike most about this product?

Mobile App

What recommendations would you give to someone considering this product?

Best tracking tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akarsh A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Jira is very useful software

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Comes with a template and Bug tracking, an example if your manager needs to track there was a different dashboard where they able to see how much work you done and updated on Jira a most capable thing that's only Jira provide customization is only available in Jira where we are able to create a group of people and Include a higher management team to track teams in seprate way and Admin has a different dashboard.

What is your favorite aspect of this product?

Zypher support when testing team upload any testcases they will able to upload in a bulk way also

What do you dislike most about this product?

Nothing was dislike sometimes task workflow we need to analyse very much diffcult way

What recommendations would you give to someone considering this product?

Jira is very much capable thing in the market most of the company is used for task management and confluence integration for better business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dhruv B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic way to work collaboratively

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Its easy to pick up

What is your favorite aspect of this product?

I enjoy using its analytics features

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Definitely try this and it won't disappoint

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

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