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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Mervin L.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
great tool for product teams
Likeliness to Recommend
What differentiates Jira from other similar products?
It has a great set of features that is sure to be loved by product teams.
What is your favorite aspect of this product?
I like its notifications system.
What do you dislike most about this product?
It's not good for project management because it's meant for products.
What recommendations would you give to someone considering this product?
Do not use it for project management. You're better off using another tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gagandeep S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Nov 2023
Feature rich and useful with multiple integration
Likeliness to Recommend
What differentiates Jira from other similar products?
It has great features especially on Agile front and keeps evolving. It integrates well with Document Management and various other collaborative tools
What is your favorite aspect of this product?
Scheduling and Tracking of work
What do you dislike most about this product?
Initial setup and template configuration needs training. The licensing also needs to be simpler.
What recommendations would you give to someone considering this product?
Great to plan and deliver your product on time and track every task and related documentation.
Pros
- Fair
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ravi K.
- Role: Information Technology
- Industry: Media
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Fantastic product!
Likeliness to Recommend
What differentiates Jira from other similar products?
easy to use, easy to adopt and easy to customize
What is your favorite aspect of this product?
Accessibility of items , link the items to the dashboard and collaboration of the tasks
What do you dislike most about this product?
nothing at this moment
What recommendations would you give to someone considering this product?
just for it. best Project and task management tools in the market.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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