Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Product Management

86

Backlog Management

86

Feature Management

86

Workflow Management

85

Release Planning

85

Social Collaboration

84

User Needs Management

83

ALM Integration

83

Visual Roadmap

82

Strategic Vision

81

Idea Management

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

78

Jira Reviews

Shivam A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Amazing tool for team Collaboration

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

The ability to create in-depth product roadmaps as well as the easy to use interface are the features which differentiate Jira from others.

What is your favorite aspect of this product?

The favorite aspect about Jira is that the software provides customizable workflows and allows for seamless team collaboration. It allows us to enhance our productivity by monitoring all the tasks allotted to teammates and ensure that the product roadmap is being followed rigorously.

What do you dislike most about this product?

Nothing much to dislike

What recommendations would you give to someone considering this product?

Just go with it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Renu S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Awesome Product for Project management

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

We can consolidate all aspects of our projects on a single platform, simplifying our project requirements into smaller components. This includes the ability to add stories and tasks related to specific business problems, providing a streamlined approach to project management.

What is your favorite aspect of this product?

All the features it offers are truly remarkable and immensely helpful in keeping track of everything in one centralized place

What do you dislike most about this product?

Nothing found any to dislike yet

What recommendations would you give to someone considering this product?

I wholeheartedly recommend it to everyone

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Harshit A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great Product, Really In Love With Jira!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is most easy to implement and it comes with great and advanced features which makes bug tracking and project management more easier.

What is your favorite aspect of this product?

User Interface of Jira is really great and it also comes with great reporting and management tools.

What do you dislike most about this product?

Sometimes it feels slower with Jira and even after a great and decent user interface sometimes it feels confusing which can be improved using UI/UX.

What recommendations would you give to someone considering this product?

If you really want a best project management with market in demand software you should use jira because it provides quality to you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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