Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Product Management

86

Backlog Management

86

Feature Management

86

Workflow Management

85

Release Planning

85

Social Collaboration

84

User Needs Management

83

ALM Integration

83

Visual Roadmap

82

Strategic Vision

81

Idea Management

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

78

Jira Reviews

Vishal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Awesome product for agile methodologies

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It's agile friendly features

What is your favorite aspect of this product?

Task management

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Keep bringing more reporting features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pawan Kumar B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

It created with perspective of team and product management with full SDLC and management

What is your favorite aspect of this product?

Agile and its tracking for task and team.

What do you dislike most about this product?

Nothing so far.

What recommendations would you give to someone considering this product?

This is fabulous product if you would like to manage the large size product with large team.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Chirag T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Excellent Product for Project Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Unlike other tools, 1) Jira is easy to learn, use and implement 2) Jira supports for agile methodologies. 3) Jira is good in tracking issues and workflows

What is your favorite aspect of this product?

1) Ease of use 2) Easy integration with other tools 3) Support for agile techniques 4) Provides insights around team's velocity and productivity

What do you dislike most about this product?

1) Cost can be reduced a little 2) Customisable dashboard creation is not supported

What recommendations would you give to someone considering this product?

Definitely, a go to product to start with the project management tool journey.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

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