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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Sacide T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2024
Must Have for PMs
Likeliness to Recommend
What differentiates Jira from other similar products?
There is no competitor that can be scaled as Jira in the area of project management.
What is your favorite aspect of this product?
I like to see every details of my project within one tool.
What do you dislike most about this product?
Sometimes it takes 2-3 minutes to load a ticket and it kills all the work motivation.
What recommendations would you give to someone considering this product?
I would recommend them learn the shortcuts related to this tool and it will make their work a lot easier.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Nishant J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Great Product Management collaboration tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Unique Product Management capabilities along with ease of use makes Jira a leader in its capabilities
What is your favorite aspect of this product?
Task Tracking, reporting, Automation features are some of its great aspects for any Organization.
What do you dislike most about this product?
Workflow management, Dependencies tracking, Customization features are very minimal
What recommendations would you give to someone considering this product?
Improve customization features, analytical reporting and workflow management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Paulo G.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Appreciates Incumbent Status
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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