Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Product Management

86

Backlog Management

86

Feature Management

86

Workflow Management

85

Release Planning

85

Social Collaboration

84

User Needs Management

83

ALM Integration

83

Visual Roadmap

82

Strategic Vision

81

Idea Management

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

78

Jira Reviews

Rahul K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

"Great for project-management teams."

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Agile focus differs jira from asana.

What is your favorite aspect of this product?

I like how powerful the reporting tools are for project health monitoring.

What do you dislike most about this product?

More features or users can raise prices.

What recommendations would you give to someone considering this product?

Development's main project management tool is jira.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Prem V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

the ultimate tool for project management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

it offers more customization in workflows.

What is your favorite aspect of this product?

it provide detailed reporting and insights.

What do you dislike most about this product?

it can be complicated for new users.

What recommendations would you give to someone considering this product?

it's highly recommended for smaller teams.

Pros

  • Continually Improving Product
  • Effective Service
  • Saves Time
  • Fair

Justin C.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira helped me much my business management and growth with the improved collaboration business management software.

What recommendations would you give to someone considering this product?

It is flexible and cheap in use. It is a good friendly interface in business management

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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