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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Tarun K.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Jira project management tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
the platform offers clear project progress visibility.
What is your favorite aspect of this product?
organizes workflow through tasks and boards using various agile methodologies.
What do you dislike most about this product?
though its complex ui may take some time to get used to.
What recommendations would you give to someone considering this product?
perfect for managing complex projects.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Jay J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Jira provides great features and very effective
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira has a very user-friendly GUI. Easy to use with tiny bugs that are fixed regularly. Technical support team is very helpful.
What is your favorite aspect of this product?
Ability to track progress on tickets and get notified about the updates.
What do you dislike most about this product?
It makes changes if we click anywhere outside the description box. Cant revert any changes made.
What recommendations would you give to someone considering this product?
It is costly but provides great features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Shivani D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Great product and easy to use
Likeliness to Recommend
What differentiates Jira from other similar products?
Ample of customization is possible. Dashboards are very useful to manage tickets and track progress as well maintaining SLA
What is your favorite aspect of this product?
To manage dashboards and organizing tasks.
What do you dislike most about this product?
little complex to tag tickets
What recommendations would you give to someone considering this product?
confusing at the beginning but it is very useful
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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