Jira Logo Award Winner Product Badge
Jira Logo Award Winner Product Badge
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Product Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Product Management

86

Backlog Management

86

Feature Management

86

Workflow Management

85

Release Planning

85

Social Collaboration

84

User Needs Management

83

ALM Integration

83

Visual Roadmap

82

Strategic Vision

81

Idea Management

80

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

80

Usability and Intuitiveness

79

Vendor Support

78

Jira Reviews

Esma B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great for Product Management

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

I think it's the bread and butter for product managers with its complexion.

What is your favorite aspect of this product?

I like the fact that we can monitor anything here on Jira.

What do you dislike most about this product?

I do not like the speed sometimes

What recommendations would you give to someone considering this product?

I would recommend them to learn Jira only with official trainings.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Dev Vrat S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great Experience

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira has best and most features amongst its competition

What is your favorite aspect of this product?

I love that I can do all the work in just one software

What do you dislike most about this product?

There are some bugs and glitches that need to be fixed

What recommendations would you give to someone considering this product?

Definately buy the product, best in the category

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

Aishwarya P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Best for distribution on a small scale.

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

We like using Jira generally, and it's a fantastic tool for our technical staff.

What is your favorite aspect of this product?

By breaking tasks into sprints, Jira improves workflow and project completion. I like that you can backlog non-urgent chores to remember them.

What do you dislike most about this product?

Diverse licenses for various products can influence the feature set across all offerings, which is somewhat peculiar.

What recommendations would you give to someone considering this product?

1. I work on a Scrum team and use Atlassian's JIRA every day. It makes it easy for everyone to work together. 2. JIRA by Atlassian makes it easy for teams to work together, especially on projects that everyone is involved in. Another thing I like about JIRA is that it makes it easy to keep track of my team's work.

Pros

  • Continually Improving Product
  • Fair
  • Acts with Integrity
  • Generous Negotitation

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