
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product Management
Backlog Management
Feature Management
Workflow Management
Release Planning
Social Collaboration
User Needs Management
ALM Integration
Visual Roadmap
Strategic Vision
Idea Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews

Sneha S.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
helps organize complex projects
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira tracks backlog and sprints better than other project management tools.
What is your favorite aspect of this product?
Large projects benefit from workflow modification and report production.
What do you dislike most about this product?
Non-technical users may be intimidated.
What recommendations would you give to someone considering this product?
for firms overseeing complex projects that require coordination.
Pros
- Reliable
- Trustworthy
- Saves Time
- Respectful
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.

Parth S.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Best product for Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
It is the most reliable software for project management. I use Jira daily for bug creation and test case creation and management of trst cycle.
What is your favorite aspect of this product?
It allows to automate the test case creation
What do you dislike most about this product?
Sometime the document uploading is taking so much time
What recommendations would you give to someone considering this product?
Must for any organization
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Jaspreet S.
- Role: Operations
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
JIRA: A versatile Project Management Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
1) Sprint and Kanban Boards 2) Custom Workflows and Issue Types 3) Atlassian Automation for JIRA 4) Seamless integration with other Atlassian Product like Confluence, Bitbucket 5) Handling Large-scale projects with numerous teams and stakeholders 6) Atlassian Support System
What is your favorite aspect of this product?
1) Jira's ability to adapt to various workflows and project types is a significant advantage. 2) Jira's seamless integration with other Atlassian products and third-party tools creates a cohesive and streamlined project management environment. 3) Jira's strong support for agile methodologies like Scrum and Kanban. 4) The large user community and Atlassian's support resources provide valuable assistance and resources for users.
What do you dislike most about this product?
1) While customization is a strength, excessive customization can make Jira difficult to manage and maintain. 2) For smaller teams or companies, the cost of Jira (especially with premium features) can be a overkilling. 3) With large data sets, JIRA performance gets degrade and it takes time to load the data.
What recommendations would you give to someone considering this product?
1) Determine if your team's workflow aligns with Jira's agile focus, such as Scrum or Kanban. 2) Determine if the integrations (Git/Slack/Confluence) will significantly enhance your workflow and productivity. 3) Compare Jira's pricing plans to the value it offers your team. 4) Experiment with Jira's features and functionalities to see if it meets your expectations using Trail version setup for POC.
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
