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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Rohit M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Leading Project Management tool in the market.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is the most stable project management software i have seen in past couple of years, it has improved a lot in terms of user experience and security point of view. We can have Jira on-premise or we can go 1 step ahead and get the cloud version of it which is flawless.
What is your favorite aspect of this product?
Jira is the primary project management tool in my organization from several years. Jira gives high security environment where we can even discuss the confidential information related to project or related ongoing task. over the years Jira has improved the User interface and added lots of unique features.
What do you dislike most about this product?
the only dislikes i would say is some beginner people complained that they find Jira bit difficult to use, it is lot of things on single page which sometimes confuses people, other than this i didn't find anything against the Jira.
What recommendations would you give to someone considering this product?
the only recommendations is go for the JIRA, its best product from Atlassian for project management.
Pros
- Reliable
- Saves Time
- Security Protects
- Performance Enhancing
Cons
- Charges for Enhancements
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Abhishek p.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Review on Jira Software
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out for its flexibility and extensive customization options, allowing teams to adapt it to various project management methodologies. Its integration with other Atlassian tools, robust reporting, and scalability make it a popular choice. However, specific differentiators may depend on the needs of the team and the alternatives considered.Jira's key differentiators include its high degree of customization, adaptability to various project management methodologies, seamless integration with Atlassian's suite of tools, robust reporting capabilities, and scalability for diverse team sizes and projects.
What is your favorite aspect of this product?
Jira's flexibility and customization features, allowing them to tailor the tool to their specific project management needs. Its adaptability to different methodologies and integration capabilities are commonly cited as favorable aspects.
What do you dislike most about this product?
Jira is complex, with a steeper learning curve for beginners. Additionally, the extensive customization options might lead to a more intricate setup process. It's essential for users to weigh these aspects against the benefits based on their team's specific needs and preferences.
What recommendations would you give to someone considering this product?
Cost effective Easy to use Flexible Cross functions available
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Pascual G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
A very practical solution in monitoring !!
Likeliness to Recommend
What differentiates Jira from other similar products?
The use of templates considering the type of project is quite useful, although it is not exclusive to other platforms, the way it has been implemented is quite efficient. The way notifications are configured is quite simple and allows us to have a degree of freedom over the number and type of notifications we want to receive. The way it has implemented the collaborative environment is very practical and its minimalist dashboard offers visibility and the ability to keep the user focused.
What is your favorite aspect of this product?
Among my favorite elements, I consider that the ability to use the @user in the text and automatically include a user in the comments line increases visibility and keeps those involved informed. The creation of dependencies and subactivities is very practical and allows us to group epic tasks. Its use is not restricted to a computer and keeping us connected through a mobile device is 'something that' is essential today.
What do you dislike most about this product?
I don't really have much to say about any particular disadvantage. Jira does everything that is required to keep a project in constant motion, and its collaborative environment is practical and highly usable. It may be convenient to add more functions for the financial control of projects in the future, which will allow us to determine when a project incurs losses or when we remain 'in accordance with' the budgeted costs considering the execution and the human resources involved.
What recommendations would you give to someone considering this product?
Jirsa is a highly reliable and innovative tool. They can use the free 10-user licensing to familiarize themselves with its use and ensure that it will cover their needs and then migrate to the licensed version with multiple additional functionalities, access to audit logs, administration of user roles and permissions, among other additional tools.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Fair
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