Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Somya J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Enhancing and empowering agile project efficiently

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira easily integrate with atlassian products like trello , creating environement for project management among team. Jira can scale from small teams to large enterprises for project management.

What is your favorite aspect of this product?

Jira offers powerful planning and forecasting tools for complex and simpler project with task dividation tools among multiple teams. Jira have inbuilt automations rools to improve efficiency.

What do you dislike most about this product?

setting up and configuring jira is somewhat difficult for beginners and with extensive customizations it reduces performance.

What recommendations would you give to someone considering this product?

Jira would be best if you considering advance tools for management of your project among multiple team with high customizable scrum and kanban boards with real time updates.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Mahesh K.

  • Role: Operations
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

"flexible and ease to use" "reliable services"

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira have very ease to use interface and their reliable services make them more scalable and secure platform for project management. They have lots of features that gives very great user experience and make them hassle free platform for project management.

What is your favorite aspect of this product?

The most I like in Jira is their user friendly UIUX that gives a wonderful experience to refine backlog and complete the sprint on time.

What do you dislike most about this product?

No, I don't have anything to mention as a dislike about Jira because their services fulfil our requirements.

What recommendations would you give to someone considering this product?

Best for beginners and ease to use interface make their quality more reliable and scalable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kavyansh G.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

"Excellent Tool for Product and Task Management"

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

There are various features which differentiates Jira from other similar products, Such as; Customizable Workflows Agile Project Management Powerful Issue Tracking Advanced Reporting and Dashboards Customizable Permissions and Security Easy Implementation

What is your favorite aspect of this product?

My favorite aspect of this product is its project and task management capabilities. We've been using Jira for a long time, and it has been highly beneficial from a business perspective. It allows us to easily track the status of projects and tasks for employees working on the same project, making our work more effective and efficient.

What do you dislike most about this product?

The cost of this product is quite high and could be reduced to make it accessible for small businesses. Additionally, the user interface could be improved.

What recommendations would you give to someone considering this product?

Jira remains a robust and versatile tool, particularly suited for larger teams and complex projects that require detailed tracking, flexibility, and integration with development tools. For smaller teams or simpler projects, it might be worth exploring other project management tools that offer a more straightforward, cost-effective solution with a gentler learning curve. Organizations should carefully evaluate their specific needs, team size, and project complexity to determine if Jira is the best fit.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

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