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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1828042/original/1828042.jpg?1661712138)
Mahesh D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Best tool for Agile development projects
Likeliness to Recommend
What differentiates Jira from other similar products?
It's best for Agile development projects Even though it's a bug tracking tool, it helps derive the functionality of a product
What is your favorite aspect of this product?
Customization Jira, being confusing at first hides a lot of it's features inside most of which you can change and adjust to your business needs. It is a great solution for a big corporation with dozens of departments, hundreds of employees and thousands of issues and tasks daily. However, in all other cases Jira can be a nightmare at this point.
What do you dislike most about this product?
Nothing to say dislike, it's slowness sometimes irritates user Pricing of professional version
What recommendations would you give to someone considering this product?
Jira was more cost effective and fitted our needs better. It better integrated with other Atlassian products that we planned to buy. Jira certainly is the most proven modern Project Tracking software out there.
Pros
- Client's Interest First
- Over Delivered
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1825341/original/1825341.jpg?1664884627)
Ronald v.
- Role: Consultant
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2021
Fantastic product must have for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
The size of possibilities within Jira is great. You can create linked tickets, create epic, create workflows for those tickets, all with their a very well thought out user system where some users can do different actions than others.
What is your favorite aspect of this product?
My favourite aspect is the way you can customize Jira. We work a lot with Jira Dashboards, which track a ticket based on various statuses. Per project, you can design this dashboard to have other statuses. This means that you can use Jira for almost all IT projects since you can create a dashboard that fits perfectly.
What do you dislike most about this product?
The creation of new tickets can be a bit cumbersome. This proces could be designed more intuitive through a series of pages instead of one page that is so large it is quite scary.
What recommendations would you give to someone considering this product?
I would 100% recommed Jira since it is the market leader. Jira can be implemented to be used with almost every IT project so it should also fit your project.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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PIYUSH A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Oct 2021
Evergreen product for task and project management.
Likeliness to Recommend
What differentiates Jira from other similar products?
-The main difference is that in this product all modules/features like functions, products, support,task,management work reports, and more are available so no need to buy any other software hence we can say "All in one".
What is your favorite aspect of this product?
- we can easily customize the dashboard as per our convenient. - User friendly UI and easily communicate. - We can set priority tasks and estimate delivery dates . - Drag and drop feature is awesome. - excellent feature like bug raising, task management, workflow , create ticket for bug , work report ,project management.
What do you dislike most about this product?
- Honestly, they need to improve the performance to open the page as the page is taking more time to load.
What recommendations would you give to someone considering this product?
-I am highly recommendations to everyone to use this software once. - Best product for software sector.
Pros
- Respectful
- Client Friendly Policies
- Fair
- Over Delivered
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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