Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Jayant K.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Very reliable!

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Its ease of use and its been a very old software and well established.

What is your favorite aspect of this product?

UI is very easy and intuitive

What do you dislike most about this product?

Nothing I dislike about it honestly.

What recommendations would you give to someone considering this product?

I cannot think of any recommendations for this product. I like the way it is.

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Stephany Paola C.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use, fantastic product

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Is user-friendly but not simple since it allows you to accomplish a variety of projects on it.

What is your favorite aspect of this product?

It is easy to personalize to your need and it strengthens teamwork.

What do you dislike most about this product?

Even though is easy to use and understand to completely benefit from the features you need to have a known objective and background knowledge.

What recommendations would you give to someone considering this product?

Your team will not need too much time to understand the software and it really practical.

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Paulius V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

UX/UI capabilities

What is your favorite aspect of this product?

Easy to use, intuitive

What do you dislike most about this product?

COsts and technical limitations

What recommendations would you give to someone considering this product?

Try to use it

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Less Inspiring
  • Less Generous
  • Vendor Friendly Policies

Most Popular Jira Comparisons