Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Samir S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Awesome Issue Tracker

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

More functionality than others.

What is your favorite aspect of this product?

I love the possibility of having a whole structure of a business organization and being able to organize epics, stories, and tasks in order to achieve sprint results on time. The best thing about the Jira is it is highly customizable and integrated with multiple tools, which help in different tasks. It has boards that help a lot while delivering maximum output in minimum time where people can see the progress of sprint and pick up next job and see what's remaining.

What do you dislike most about this product?

Some code Integrations like Github makes the work complex.

What recommendations would you give to someone considering this product?

Its the best way to track the work in an agile way and maintaining the Boards and easily visible progress.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bradley B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Makes knowing what you have to do for the day easy

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Its just so much easy and better from a UX perspective as I have worked with TeamWork and its not as straight forward.

What is your favorite aspect of this product?

Task management

What do you dislike most about this product?

Workflow scheme set ups

What recommendations would you give to someone considering this product?

It will make life so much easier and organized

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Stephen C.

  • Role: Consultant
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Widespread use and understanding makes it default

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

it is so widespread that almost all developers and teams understand it. It is fairly intuitive and seamless in part.

What is your favorite aspect of this product?

Being able to move tasks from product backlog to sprint backlog through development to deployment.

What do you dislike most about this product?

Some seamlessness is lost between moving environments and applications. ADO is better in that respect

What recommendations would you give to someone considering this product?

Its very easy to implement but configs can take time and thought. Try to use as many default processes and settings as possible.

Pros

  • Helps Innovate
  • Respectful
  • Includes Product Enhancements
  • Continually Improving Product

Most Popular Jira Comparisons