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Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Rahul Kumar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Ease of use and direct query language for filter and selection (developer friendly).

What is your favorite aspect of this product?

Developer friendly filter, sorting and selection

What do you dislike most about this product?

Inbuild feature of keyboard use (as per windows) doesn't work properly.

What recommendations would you give to someone considering this product?

Best in market! Go for it

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Caring

Francesco G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Difficult to set up but good advantages

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Great product for product and project management and scrum development

What is your favorite aspect of this product?

Very good product to apply scrum and kanban

What do you dislike most about this product?

Mobile app is not great and it's not easy to implement

What recommendations would you give to someone considering this product?

As integration and migration from other tools are quite complex I would suggest exploring other solutions

Pros

  • Saves Time
  • Acts with Integrity
  • Security Protects
  • Helps Innovate

Dheeraj Kumar B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy for project management

Likeliness to Recommend

7 /10

What differentiates Jira from other similar products?

User interface

What is your favorite aspect of this product?

stories and tasks features, spikes etc

What do you dislike most about this product?

nothing much

What recommendations would you give to someone considering this product?

try it out for best project manangement

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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