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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Janet M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
JIRA is the finest in project management.
Likeliness to Recommend
What differentiates Jira from other similar products?
the program is very complete, this differentiates it from other programs.
What is your favorite aspect of this product?
Jira is a complete solution for managing projects across an entire business. We have epics, stories, tasks, Kanban boards, and Scrum boards. You have full control over workflow, fields, design, and automating tasks, and add-ons fill in the gaps and use cases that JIRA doesn't yet offer. The reporting tools are also very strong and give managers a full and detailed picture of how well and how efficiently their team is doing. With Jira as the main task management system and the kaban workflow management system, we can keep track of all tasks in the cloud.
What do you dislike most about this product?
JIRA has a high learning curve, but the work is well worth it, even if it might be optimized more effectively. It's also possible that the user interface is inconsistent (especially with the different definition pages). At first, setting up everything could seem tiresome, but we've taken advantage of the chance to reexamine our procedures and see if there's anything we can improve about how we go about doing things in the future. As a result, it was a favorable outcome.
What recommendations would you give to someone considering this product?
After a little of tweaking, this is the greatest tool for managing your projects and keeping track of what's going on in your organization. Instead of believing the claims of rivals that Jira is difficult to use, you should know that it is simple to configure, so you can simply delete whatever you don't want. As an alternative, it may be tailored to become an extremely powerful data source that will help you better manage your staff.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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Mike J.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2022
Robust platform for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is remarkable in that it permits us to visualize the breadth of essential components or product deployments throughout groups. It might potentially be modified upwards or decreased in the near future as required. It was also incredibly adaptable, which became a bonus for us.
What is your favorite aspect of this product?
Jira appeals to us in every way. To begin with, We prefer Jira since it is programmer-friendly, simple to operate, and permits several employees to engage in identical jobs simultaneously. Furthermore, our former framework made it impossible to establish which passes were connected, whereas Jira offers a number of alternatives for linking duplicate passes.
What do you dislike most about this product?
There may be a few small problems in utilities that might be fixed with minimal exertion. In the online edition, just the fewest basic extensions and personalization features are offered. Without using the Interfaces, we won't be able to probe into its internal dynamics and design our own.
What recommendations would you give to someone considering this product?
If you're concerned regarding the operation's timeliness or safety, believe me, Jira is indeed the best approach to get rid of any concerns. Jira proved to be much less-expense and far more suitable for our needs. Jira is the finest project management framework in the current era. Jira's benefits outweigh its limitations without a doubt.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Nicole M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
"A fantastic management tool"
Likeliness to Recommend
What differentiates Jira from other similar products?
perhaps the ease of use of the program is one of the differences.
What is your favorite aspect of this product?
Jira is a huge and adaptable application that can manage practically any project - software or not. Despite its size, it is easy to use and has several attractive ready-to-use themes for smaller teams. I think it's wonderful that it can evolve into a corporate platform. Their key strength is scalability. Jira also has a big marketplace of plugins that may enhance its capabilities and tailor it to any organization or project. It also has a low cost for smaller teams.
What do you dislike most about this product?
Considering the tool's size, some essential functionality is missing. For example, organizing a sprint, measuring capacity, or transferring or altering problems might be challenging and need plugins from their marketplace (with their own pricing). Some sophisticated features (such workflows) are tricky and need a lot of study. They charge exorbitantly after the first layer (for startups). Adding an 11th team member raises it from $10 to $1000. As a result, we shall no longer utilize the program after that date.
What recommendations would you give to someone considering this product?
It will take some time to model your company, but once done, this is the finest tool to manage your tasks and keep track of everything. Don't be fooled by rivals who say Jira is difficult to use; it is easily customizable so you may eliminate features you don't need. However, it may be configured to be a powerful data source, allowing you to better manage your staff.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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