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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Napoleon I.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2025
Efficient, versatile, but room for enhancements.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out with its robust customization, powerful Agile tools, seamless integration options, and scalability for teams of all sizes.
What is your favorite aspect of this product?
Customizable Workflows: Tailored to fit diverse project needs. Agile Tools: Supports Scrum, Kanban, and hybrid methodologies. Integration Ecosystem: Connects with countless tools like Slack, GitHub, and Confluence. Advanced Reporting: Offers detailed insights and progress tracking. Scalability: Works for small teams and enterprise-level projects.
What do you dislike most about this product?
Complex Setup: Steep learning curve for new users. Performance Issues: Can be slow with large projects. Limited Out-of-the-Box Features: Requires plugins for advanced functionalities. Cost: Expensive for small teams or startups. Overwhelming UI: Not always intuitive for non-technical users.
What recommendations would you give to someone considering this product?
Understand Your Needs: Ensure Jira aligns with your project type (e.g., Agile, Kanban). Invest in Training: Take time to learn its features and workflows. Start Small: Begin with basic configurations before adding plugins or customizations. Leverage Integrations: Connect Jira with tools you already use for better efficiency. Monitor Costs: Evaluate the pricing against your team size and project scope. Test with a Trial: Use the free trial to explore its capabilities before committing.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Helps Innovate
Please tell us why you think this review should be flagged.
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MMESOMA C.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted Jan 2025
Jira: A Powerful Yet Complex Tool for Agile Teams
Likeliness to Recommend
What differentiates Jira from other similar products?
Advanced Reporting and Analytics Jira provides detailed reports, including velocity charts, sprint reports, and cumulative flow diagrams, offering insights into team performance and project progress.
What is your favorite aspect of this product?
My favorite aspect of Jira is its customization and flexibility. The ability to tailor workflows, issue types, and fields to fit specific project needs makes it adaptable for various teams and industries. Whether it's Agile boards for developers, custom task flows for marketing, or detailed roadmaps for long-term planning, Jira empowers teams to work the way they want. Additionally, its robust automation capabilities save time by streamlining repetitive tasks, while the seamless integration with other tools like Confluence and Slack enhances collaboration. These features collectively make it an indispensable tool for managing projects
What do you dislike most about this product?
The biggest drawback of Jira is its steep learning curve and complexity, especially for new or non-technical users. Setting up workflows, customizing boards, or even navigating the interface can feel overwhelming without prior experience. Additionally, some features, like advanced reporting or cross-project tracking, require additional configuration or plugins, which can lead to increased costs and dependency on third-party tools. Performance issues, such as slow load times for larger projects, and the lack of user-friendly onboarding materials, further add to the challenge of adopting Jira for some teams.
What recommendations would you give to someone considering this product?
Jira is powerful for project management, especially for Agile and technical teams, but requires some time and effort to master. Starting small and expanding as you learn is key to successful implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Vidhi A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2025
Delightful product, helps organize tasks
Likeliness to Recommend
What differentiates Jira from other similar products?
What sets Jira apart is its customizability, wide range of features provided, stron Agile Support and easy integration with other products like gitlab, confluence etc.
What is your favorite aspect of this product?
It can work for any team, from software development to marketing. It aligns well with any methodology.
What do you dislike most about this product?
Too many features and integrations can be overwhelming for new users.
What recommendations would you give to someone considering this product?
go for it and make your task/project management better.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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