
In Partnership With SelectHub

What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews

Sneha S.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
helps organize complex projects
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira tracks backlog and sprints better than other project management tools.
What is your favorite aspect of this product?
Large projects benefit from workflow modification and report production.
What do you dislike most about this product?
Non-technical users may be intimidated.
What recommendations would you give to someone considering this product?
for firms overseeing complex projects that require coordination.
Pros
- Reliable
- Trustworthy
- Saves Time
- Respectful
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.

Rohit Y.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Excellent for Large Projects, But Very Complicated
Likeliness to Recommend
What differentiates Jira from other similar products?
When it comes to managing large, complicated projects, Jira is the heavyweight champion—especially when compared to less complicated platforms like Trello or Asana. Jira is quite comprehensive and ideal for technical teams and engineers, whereas Trello is simple and attractive. However, compared to the others, it's far more difficult and not really beginner-friendly.
What is your favorite aspect of this product?
Jira's thoroughness is helpful for bug and task tracking. Sprint-based teams love it, and workflows can be customized. The great reporting options let you track project progress. They just added automation, which simplifies repetitive tasks. It integrates well with Bitbucket and Confluence, making it handy for developers.
What do you dislike most about this product?
It can also get sluggish and unreliable, particularly when there are masses of users or issues to manage.
What recommendations would you give to someone considering this product?
Jira is great for managing large, complex projects with a team of developers, but Trello or Asana are better for smaller projects or simpler needs. It has a lot of features, but it's not worth the cost. The learning curve may be too steep for novices or non-technical groups.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

NIKKI ..
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Powerful project management tool,yet complex tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out with highly customizable workflows tailored to specific team needs and robust integration with other Atlassian products and third-party tools. Its strong focus on Agile methodologies, including Scrum and Kanban, enhances project management. Powerful reporting and analytics features enable effective progress tracking. The Atlassian Marketplace offers numerous add-ons, extending functionality. With granular user permissions and a strong community, Jira is a top choice for Agile and software development teams.
What is your favorite aspect of this product?
My favorite aspect of Jira is its highly customizable workflows, which allow teams to tailor processes to fit their specific needs and methodologies. The integration capabilities with other Atlassian products and third-party tools enhance collaboration and efficiency. I also appreciate the robust reporting and analytics features, which provide valuable insights into project progress. Additionally, the strong focus on Agile practices, like Scrum and Kanban, makes it ideal for dynamic teams. Overall, Jira’s flexibility and adaptability truly set it apart.
What do you dislike most about this product?
One aspect I dislike about Jira is its steep learning curve for new users, which can be overwhelming initially. The interface, while powerful, can feel cluttered and complex, making navigation challenging at times. Additionally, some users find the configuration options overly complicated, leading to potential misuse or confusion. The pricing structure can also become expensive as teams scale and require more features. Lastly, occasional performance issues can hinder productivity, especially during peak usage times.
What recommendations would you give to someone considering this product?
I recommend taking the time to explore Jira's extensive documentation and tutorials to familiarize yourself with its features and capabilities. Start with a small team to pilot the tool, allowing for a smoother learning curve and adjustments based on feedback. Leverage integrations with other tools your team already uses to maximize efficiency. Customizing workflows early on can help align the tool with your team's processes. Finally, actively engage with the Jira community for support and best practices to enhance your implementation experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
