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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Jira Reviews
Vijay I.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2022
Excellent software for development life cycle
Likeliness to Recommend
What differentiates Jira from other similar products?
Multiple products within the Jira software are beneficial for the product development lifecycle. Some of them are Confluence, Bitbucket etc. Connecting with different products makes it differentiates from other similar products.
What is your favorite aspect of this product?
My favourite aspect of this product is the Development life cycle and planning of sprints. It has various options for creating a project plan and is an excellent tool for communicating with different development teams. We can also create bugs and assign them to the respective member easily. And it is easy to track all the items for the release and can track all bugs in a single place. Progress updating and moving to different stages of resolving bugs is a nice feature.
What do you dislike most about this product?
If we want to connect personally with any member it would be difficult in Jira. Also, it is a little difficult to understand if we are new to this software. Another thing I don't like about this product is any member can easily edit the title and status of any item or a ticket. It would be good if we have some settings on controlling the edit option.
What recommendations would you give to someone considering this product?
I strongly recommend Jira software for any organization as it is useful in end-to-end project lifecycle management. We can plan the sprints easily, and assign the bugs easily and even a technical documentation tool is also available in Jira. So I believe no other software has these many tools for Product development.
Pros
- Performance Enhancing
- Unique Features
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Anusha S.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Best collaboration and bug tracking tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
JIRA assists my team in planning and executing our tasks. It gives the team a clear picture of the work done and the work to come. Email alerts and integration with Slack ensure that you never miss an update. Furthermore, the Bitbucket/GitHub interface is excellent for locating code changes linked with a certain job. Changes can be documented and batches created for improvements, change requests, enhancements, or defects. New bugs or modifications may be tracked, assigned, resolved, and closed with ease.
What is your favorite aspect of this product?
JIRA is the greatest bug tracking platform for helping agile software development teams plan, monitor, and deploy products. Tasks are simple to manage, assign, and offer consistent reminders. You may also create email lists for all of the bugs that are assigned to you on a daily basis. What I enjoy best about JIRA is that it's extremely versatile, due to a wide library of plugins accessible on the Atlassian Marketplace, while also being really strong out of the box. Because it can be adjusted in a variety of ways, it is an excellent choice for the majority of project teams.
What do you dislike most about this product?
What I dislike about JIRA is how difficult it is to set up correctly, particularly in larger businesses. The arrangement is quite tiered, making it difficult to discover some items. It is also common for a configuration change intended for one project to have an impact on other projects.
What recommendations would you give to someone considering this product?
Make use of Atlassian's trial period. If certain capability is lacking, make sure to look into the Atlassian Marketplace, which offers a plethora of amazing plugins that enhance JIRA in a variety of ways. There are other issue tracking systems available, but JIRA is the most collaborative tool with a wonderful user experience and a plethora of built-in plugins.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Irwin F.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2022
Jira makes project management easy and rewarding.
Likeliness to Recommend
What differentiates Jira from other similar products?
When the team size was larger, tracking progress was more difficult. Jira assists me in streamlining the tracking process when there is a large team engaged. Another issue I was having was sharing the progress report in a clear and succinct manner that was easier for a non-technical person to understand. Jira also provided a workaround. We use Jira to manage our team's tasks and projects, schedule sprints and milestones, classify tickets based on priority and category, and manage workflows. This has immensely assisted our team by allowing us to track our progress and appropriately distribute work among team members.
What is your favorite aspect of this product?
Jira support for custom fields, task kinds, filtering options, swimlanes, and sprint organization approaches is fantastic. I also like how custom swimlanes can be used to denote which phase of a development workflow a specific ticket belongs to. Jira's activity tracking is likewise quite simple and thorough. I enjoy how the profile images of individuals who are actively working on issues are shown and clearly visible on the Kanban board. One of the most appealing elements of Jira that drew my attention was the customized workflow. Advanced search and filtering are also highly valued. It is impressive how quickly search results are supplied.
What do you dislike most about this product?
I don't like how Jira may be difficult for new users to comprehend; yet, with the quantity of options accessible to Jira users, this is nearly hard to prevent. With such adaptable software, complexity is unavoidable, and I don't blame Jira for it. I can't think of anything else about the program that I detest.
What recommendations would you give to someone considering this product?
If you want a thorough way to organize a complicated project, I definitely suggest Jira. We've made the switch to Jira, and it's been a huge step forward; if you're coming from an older tracking system, be ready for excellent Jira features. Jira isn't cheap, so be sure you're getting your money's worth. Train your team to make the best use of Jira.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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