Atlassian

Jira

Composite Score

8.9 /10

CX Score

9.1 /10

795 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

6 Top Rated Features

2022

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Reporting

Hierarchical Task Management

Resource Management

Time & Expense Tracking

Budget Management

Mobile Access

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 8.9

View Jira in this category (opens in a new tab)

Product Management

Score 8.9

View Jira in this category (opens in a new tab)

Application Lifecycle Management

Score 8.8

View Jira in this category (opens in a new tab)

Jira Reviews

Nirmesh S.

Role: Operations
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Featured-pack Agile application

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

The attention to details in a project and also integrating the application with 3rd party vendors is fantastic.

What is your favorite aspect of this product?

Creating epic, stories, tasks, bug etc to track various tasks in a projects and making sure we dont miss anything in any product release and helps us with deliverables and timelines in a project.

What do you dislike most about this product?

Tracking Jira tasks is only better visible in Web GUI, you cant manage flawlessly the JIRA application via mobile phone.

What recommendations would you give to someone considering this product?

If anyone is thinking of tracking tasks, maintaining the deliverables and managing project application then JIRA is an excellent product.

Pros

Performance Enhancing
Unique Features
Effective Service
Caring

Rachel H.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Great platform to keep track of projects.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

In our project development lifecycle, we utilize the JIRA platform to keep records and papers for the worldwide team. While the project is under progress, we also utilize JIRA to report issues and anomalies. By forming teams, we were able to overcome our authorisation challenge and simplify company administration. The reports allow us to track the progress of the sprint's work.

What is your favorite aspect of this product?

The nicest part about JIRA is that it is simple to use and does not require any technical knowledge. It is useful for creating tickets and documenting reports throughout the project life cycle. Using Jira, we manage the work and backlog throughout the sprint. We build teams and administer the boards to which they have access. People are given employment. We may go at prior tasks and filter them based on their status.

What do you dislike most about this product?

Business and application administration may be highly difficult; the only thing wrong with me is that the JIRA ticket email occasionally arrives too late. Having said that, it must be stated that JIRA gives all we require to raise and document the problem, bug, or any feedback and causes the job to go in the default path, which can lead to mistakes.

What recommendations would you give to someone considering this product?

For individuals in need of a bug reporting and documentation platform, JIRA comes highly recommended. In comparison to its competitors, it is a complicated application. However, it differs from others in that it has capabilities that boost project management productivity.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Shabad L.

Role: Information Technology
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

It has alot of features for Agile developments and makes it a lot faster and easier

What is your favorite aspect of this product?

It's very intuitive and easy to use

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Definitely, a great product for teams and track agile development

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jira

What is Jira?

Company Details

Book a Free Demo Today!

Awards & Recognition

Jira Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Jira?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Product Management

Application Lifecycle Management

Jira Reviews

Nirmesh S.

Featured-pack Agile application

Likeliness to Recommend

Pros

Rachel H.

Great platform to keep track of projects.

Likeliness to Recommend

Pros

Shabad L.

Fantastic product!

Likeliness to Recommend

Pros

Most Popular Jira Comparisons

Asana

Trello

Microsoft Project

Wrike

monday.com

Smartsheet

1
Since last award

1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Reporting

Hierarchical Task Management

Resource Management

Time & Expense Tracking

Budget Management

Mobile Access

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support