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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Jira Reviews
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Sahil B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Jira simplifies workflow management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira excels at overseeing processes and project activity. seeing how individuals are doing and determining what stage of a project they are at. It is appropriate for keeping track of work and attaching it to GIT. It is less suitable for technical talks and in-depth analyses of problems because it is difficult to follow and monitor this there. Less appropriate to keep running commentary of work.
What is your favorite aspect of this product?
Process and workflow customization. enables simple access to communications and updates. Easily connects to Git.
What do you dislike most about this product?
Formatting and colour customization should be simple Should be easier management of email sending.
What recommendations would you give to someone considering this product?
Our project management and workflow tool right now is Jira. We utilise it to monitor unfinished work, keep tabs on team members' progress on projects, and offer specifics on guidelines and procedures. This is employed throughout the whole organisation and makes a significant portion of the development effort on several projects visible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Arnab D.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2023
Excellent Project Management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is one of the best Project Management tool out there. It is feature rich and provides lot of options to collaborate and manage tasks across teams and projects.
What is your favorite aspect of this product?
The best aspects of Jira is the amount of Customization it provides and the integration it offers with other platforms and tools. This features combined, makes Jira one of the most loved project management software.
What do you dislike most about this product?
Jira has a steep learning curve. So customers might have to spend some time on it to fully utilize the benefits of it. And also occasionally, it becomes slow with very large amount of data which involves multiple projects.
What recommendations would you give to someone considering this product?
Overall, Jira is one of the most loved and versatile Project Management tool out there. Companies should definitely consider using this to boost their productivity and organize tasks smoothly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Tegan P.
- Role: Operations
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2023
Jira is an excellent tool for managing projects
Likeliness to Recommend
What differentiates Jira from other similar products?
One of its most useful characteristics is the ability to set up a wide variety of tasks, from subtasks to main tasks and even flaws, allowing for precise project management. It's able to keep tabs on and manage issues, glitches, and operations effectively.
What is your favorite aspect of this product?
Improved precision and order in keeping tabs on tasks, issues, and mistakes; sharing the same critical data for setting priorities and getting off to a good start in managing each problem as it arises. Superior coordination and cooperation amongst team members.
What do you dislike most about this product?
Jira is really useful in producing the outcomes we seek, however it is a complex platform with a steep learning curve for new users. The price tag can be prohibitive for certain businesses, especially those with a large number of users.
What recommendations would you give to someone considering this product?
Jira's positive effects on its users begin the moment they log in, thanks to the platform's user-friendly design, extensive documentation, and straightforward navigation.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
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