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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Jeremy H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Jira is fantastic for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira allows me to complete all of my project-related tasks at once, thus I'm quite happy with it. It helps my team work more efficiently and effectively together.
What is your favorite aspect of this product?
The fact that I can keep tabs on everything that's going on with my project at all times, in real time, is fantastic. I love that I can delegate tasks to individual team members and always know where they stand. It features a ton of great add-ons, and its UI is so responsive and sleek.
What do you dislike most about this product?
Without any kind of technical training or experience, it was really challenging to comprehend how the platform actually functions. After struggling with it for a while, I finally got the feel of it, and the words began to come easily.
What recommendations would you give to someone considering this product?
Jira is a fantastic tool for monitoring the development of your project from beginning to end. Astoundingly, the Big Picture feature provides a snapshot of everything being worked on at the moment, as well as what has been completed and what is ahead. It's also remarkable that you've got the wherewithal to split up your organization into several surpluses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Great project management tool for tracking tasks
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2020566/original/2020566.jpg?1711417122)
Paulette B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
"Jira is an incredible tool,I highly recommend it"
Likeliness to Recommend
What differentiates Jira from other similar products?
The adaptability and customization choices provided by Jira set it apart from competing software. With a wide variety of integrations with other tools, it may be used for a wide variety of projects and work flows. Additionally, its user-friendly interface makes navigating and managing tasks a breeze.
What is your favorite aspect of this product?
With Jira, users can keep track of their workload and allocate their resources more efficiently thanks to the software's reporting and resource management features. Since Jira has been around for a while, it may be easily integrated with other industry-standard apps, such as those used for managing test cases (such as test rails), code repositories (such as GitHub), and chat applications (such as Slack). In addition, Jira makes it easy to design and implement bespoke workflows and rules.
What do you dislike most about this product?
To get up and running on Jira, first-time users may need some time to read through the documentation and watch the full video lessons. Another shortcoming of Jira is that it lacks the capability to perform risk assessments, which is essential in any project management software.
What recommendations would you give to someone considering this product?
This software is highly recommended as it is one of the most effective project management tools I have used. The software's seamless integration with others is astounding. Outstanding configuration and installation management.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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