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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Sindhura R.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2023
Effective tool for Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
A Plethora of features is present in Jira. Almost everything in a project or task management can be achieved using Jira. And integration to BitBucket, Jenkins, and other integrations which are almost not possible with other tools can be achieved easily with Jira. This makes Jira the best of any other tool out there.
What is your favorite aspect of this product?
Creating Task Boards, custom Reports, and Dashboards are my most loved features by me. They provide a very clear picture of everything that's going on inside a project. The search feature with JQL is another amazing feature I frequently use.
What do you dislike most about this product?
I really don't have anything that I dislike about Jira. Its the best and the perfect tool present in the market
What recommendations would you give to someone considering this product?
Anyone looking for a tool for the best project management, choose Jira without a doubt. I am using this tool for many years and the value we bring from Jira is incredible. Customization provided in Jira can fulfill any type of requirement we may get in real-time. Jirs is worth the investment for any project development.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Basil J.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2023
Feature powered task management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Wider community support Most required features are already readily available Cost effective with rapid supports
What is your favorite aspect of this product?
Easy Project as well as task management among peers Easy time tracking with estimated time logging Customisable workflows meets our requirements Integrations with other 3rd party service like github
What do you dislike most about this product?
No option to keep ideas and plans sometime it bit slow for long running queries
What recommendations would you give to someone considering this product?
The best platform for task management and assignments, easy task, epic creations with file attachments
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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Kaniaru K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Apr 2023
: Jira with a wide range of advanced features
Likeliness to Recommend
What differentiates Jira from other similar products?
advanced features such as workflow customization, agile methodologies, reporting and analytics, and integration with other tools, which can be beneficial for teams that need more advanced functionality to manage their tasks, issues, and projects.- Scalability: Jira is designed to scale with the needs of organizations, and can handle large projects and teams with ease, which can be beneficial for organizations that are growing and need a more robust project management tool.- Ease of use: Jira is designed to be easy to use, with a user-friendly interface, built-in templates, and a wide range of resources and tutorials available online, which ca
What is your favorite aspect of this product?
reporting and analytics, and integration with other tools
What do you dislike most about this product?
it is a complex tool, it may require some time to set up and use. The mobile app may lack some features compared to the web version, and the reporting and analytics features can be limited.
What recommendations would you give to someone considering this product?
Jira offers a comprehensive system to create, assign, and track tasks, with built-in templates to simplify the process.- Workflow Configuration: Jira allows teams to customize their workflows to match their specific processes and requirements, with built-in templates to aid in setup.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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