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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
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Ozan O.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Great Helper in Global Digital Workflows
Likeliness to Recommend
What differentiates Jira from other similar products?
I am more confident in Jira than other tools because it's methodology is so vast that I will never miss anything regarding important tickets.
What is your favorite aspect of this product?
In a complex and complicated work environments especially in the multinationals, having a tool like Jira to create, monitor, and hopefully solve our epics&stories is an amazing capabilities.
What do you dislike most about this product?
Sometimes the tool gives error because we couldn't add a file to a ticket and it bothers all the operations.
What recommendations would you give to someone considering this product?
I'd recommend to excel in this tool because it's it's more or less where you can create tickets and monitor them to get things done.
Pros
- Over Delivered
- Security Protects
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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Khushbu S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Team methodolgy support, team collaborations
Likeliness to Recommend
What differentiates Jira from other similar products?
Customization & Flexibility
What is your favorite aspect of this product?
Real-time management
What do you dislike most about this product?
Absolutely nothing
What recommendations would you give to someone considering this product?
Integrations
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
Easy to use and a Fantastic product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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