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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2111568/original/2111568.jpg?1698335440)
Aashita R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2023
Best for tracking tasks
Likeliness to Recommend
What differentiates Jira from other similar products?
Best in class task and project tracking.
What is your favorite aspect of this product?
Add members to existing tasks, create weekly targets.
What do you dislike most about this product?
Nothing specific to dislike
What recommendations would you give to someone considering this product?
This is the marked standard task tracker.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2106630/original/2106630.jpg?1707961076)
Smrati T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy and seamless integration with add-ons
Likeliness to Recommend
What differentiates Jira from other similar products?
Scalability to support from small,, mid and large size of organization.
What is your favorite aspect of this product?
Possibility of extending the use of tool from small project to scale till enterprise level with the help of add-on.
What do you dislike most about this product?
There is still a need of having more planning or user mapping integration in place e.g. with MIRO or similar options.
What recommendations would you give to someone considering this product?
Start with trial and explore all the available features to decide which add-on will fit your need.
Pros
- Trustworthy
- Inspires Innovation
- Fair
- Helps Innovate
Please tell us why you think this review should be flagged.
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Sunny ..
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2023
Jira: A Perfect Project Management Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
The Integration with the Atlassian Suite gives it a plus.
What is your favorite aspect of this product?
I like the Dashboard feature to view the status of all my pending tasks.
What do you dislike most about this product?
It is a lengthy process to log time and work by opening each task individually.
What recommendations would you give to someone considering this product?
If you a big organization with multiple projects to manage then JIRA will be very helpful.
Pros
- Performance Enhancing
- Friendly Negotiation
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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