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In Partnership With SelectHub
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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Naman M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Best Project Management tool
Likeliness to Recommend
What is your favorite aspect of this product?
Integration is available in this Jira. That means the issue and project tracking software integrated with several third-parties Software’s which is the best thing I like.
What do you dislike most about this product?
Nothing. I have been using JIRA and I consider it as a best management tool.
What recommendations would you give to someone considering this product?
I would say that everyone should use it due to its user friendly functionality
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Akash S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Jira from other similar products?
Easy to use
What is your favorite aspect of this product?
Ease of integration
What do you dislike most about this product?
Support for custom add on
What recommendations would you give to someone considering this product?
just go for it
Pros
- Continually Improving Product
- Efficient Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Stephen J.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
Wide feature range for collaborating but clunky
Likeliness to Recommend
What differentiates Jira from other similar products?
Ability to create kanban boards with swim lanes for team reviews that pull in assigned tasks for easy viewing and prioritisation
What is your favorite aspect of this product?
Task list management where I can assign dates and ownership to view on a Gantt style chart and manage my projects
What do you dislike most about this product?
Moving the date on one task doesn't automatically push back the dependent tasks and this must be done manually which is time consuming
What recommendations would you give to someone considering this product?
Great for collaboration but some areas are clunky, once familiar with the tool it can be used daily
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Slower Product Innovation
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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