In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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In Partnership With SelectHub
Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Emilio S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Really good product! Enables accurate traceability
Likeliness to Recommend
What differentiates Jira from other similar products?
It enables easy and understandable traceability of the tasks and it also allows you to categorize the tasks in different ways and departments within the company.
What is your favorite aspect of this product?
Its intuitive and easy-to understand design and interface.
What do you dislike most about this product?
The lack of options you have to write a task. There could be icons, tables, emojis, and graphs available.
What recommendations would you give to someone considering this product?
Plan out how you are going to have the flow of information.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Cons
- Wastes Time
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Mindy C.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Jira facilitates efficient process management.
Likeliness to Recommend
What differentiates Jira from other similar products?
Personally, I've found Jira to be a really useful tool. Extremely useful for managing projects in real time with built-in tools for collaboration and planning. I've found it to be an indispensable aid in maintaining order and keeping tabs on development because of its user-friendliness and straightforward design. The platform's adaptability makes it well-suited for both local and large-scale endeavors.
What is your favorite aspect of this product?
The fact that I can keep tabs on everything happening in my project at all times, in real time, is fantastic. I love that I can delegate tasks to individual team members and always know where they stand. I really like its outstanding and dynamic user interface and the many helpful add-ons it provides.
What do you dislike most about this product?
No aspect of this experience has been negative for me. If I had to select one item that the mobile app lacks, it would be the functionality of the desktop app. The good news is that I can still do all of my tasks from my phone, but the bad news is that the batch task capability doesn't appear to be available.
What recommendations would you give to someone considering this product?
Jira is an excellent tool for managing projects and related processes. checking up on workers and seeing where they are in the process of completing a task. Work may be properly linked to GIT and tracked in this way. It's more difficult to follow and keep track of technical debates and in-depth explorations of subjects, thus they're better suited to other platforms. Constantly remarking on one's work is less than ideal.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Diego P.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Extremely flexible and reliable tool for PM
Likeliness to Recommend
What differentiates Jira from other similar products?
The flexibility they provide is amazing, at some point it become very complex to use and understand all the customizable features but actually you only need to dig in this world when you have specific needs, so you can jump and learn to set up what you need, otherwise with the basic configuration is more than enough
What is your favorite aspect of this product?
The flexibility in the customization and the marketplace, even if JIRA does not provide the solution of your problems, in the marketplace you can find plugins or add-ons that help to cover your needs
What do you dislike most about this product?
The many sections that exist to access the setup of the accounts, there is like profile settings, organization settings, billing settings, is not very consistent, sometimes to find something is really hard because the lack of clarity in this aspect
What recommendations would you give to someone considering this product?
it is an amazing product for product and software development and project management, easy to use, extremely flexible and customizable. Big community to help in your issues.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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