Atlassian

Jira

Composite Score

8.9 /10

CX Score

9.1 /10

798 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

6 Top Rated Features

2022

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Reporting

Hierarchical Task Management

Resource Management

Time & Expense Tracking

Budget Management

Mobile Access

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Jira in this category (opens in a new tab)

Product Management

Score 8.9

View Jira in this category (opens in a new tab)

Application Lifecycle Management

Score 8.8

View Jira in this category (opens in a new tab)

Jira Reviews

Chandresh D.

Role: C-Level
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Good product with an edge.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Very intuitive, Easy adoption, Based on Industry best practices

What is your favorite aspect of this product?

Template based approach

What do you dislike most about this product?

Pricing could have been better at scale

What recommendations would you give to someone considering this product?

Evaluate this product before finalising, don't just have this on paper while comparing.

Pros

Trustworthy
Effective Service
Acts with Integrity
Reliable

Richard Z.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Jira is really fascinating.

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Each and every one of the functions of this program is of great help for the administration of my work and the good management of projects activities of my workplace, Jira has been a great choice since it has simplified the workload and the thousands of tasks that I have to organize, this software is perhaps the most complete because it is divided according to the needs of the clients and the demand of my work, thanks to these wonderful tools I have the power to gradually build the most important projects of my work that They will make me stand out in my work department and flow much better with the work dynamics with my colleagues.

What is your favorite aspect of this product?

Jira is really fascinating, since it is one of the best resources we have to order our work team and plan a better management and response for future and present jobs that enter our system, this program is the right one to keep track of productivity and will feed the skills of all the members of our work team, it is impressive how with the support of this program we have better contact with all our clients, I have to highlight the good intuitive interaction that we have in our management and dynamics with all our clientele, this program is executed to transform the development of our work to be much more effective and faster.

What do you dislike most about this product?

Sometimes this program becomes a bit slow to run and interrupts with the rhythm with which it has been working, this is perhaps due to the enormous size of the software and the large space it occupies in our system, every time we want to start a section with this program with the passing of time is playing much slower, plus it bothers with the execution of other programs in my storage.

What recommendations would you give to someone considering this product?

It is worth recommending this program for the level of projection and management that this program offers us, Jira is by far one of the best programs that we have applied to organize each of the tasks that enter my job, I recommend it for the great results that we have obtained thanks to this power of administration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pranav P.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to setup but difficult customization

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

1. Support for the premise versions. 2. Good community with videos 3. Like a standard tools used in most of the company

What is your favorite aspect of this product?

1. Milestone tracking. 2. Week planning with sprint planning. 3. Completely agile friendly

What do you dislike most about this product?

1. Too much difficult for customization. 2. Needs some try error for some workflows.

What recommendations would you give to someone considering this product?

1. Plan your complete workflow before hand. 2. You might need to always change the workflow for some reasons. 3. All teams might not have same workflow.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Security Frustrates

Jira

What is Jira?

Company Details

Book a Free Demo Today!

Awards & Recognition

Jira Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Jira?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Product Management

Application Lifecycle Management

Jira Reviews

Chandresh D.

Good product with an edge.

Likeliness to Recommend

Pros

Richard Z.

Jira is really fascinating.

Likeliness to Recommend

Pros

Pranav P.

Easy to setup but difficult customization

Likeliness to Recommend

Pros

Cons

Most Popular Jira Comparisons

Asana

Trello

Microsoft Project

Wrike

monday.com

Smartsheet

1
Since last award

1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Reporting

Hierarchical Task Management

Resource Management

Time & Expense Tracking

Budget Management

Mobile Access

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support