Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Winston M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Best workflow management tool

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira provides ease and advanced workflow management features to enable task tracking , project sprint planning and user task management in more organised way.

What is your favorite aspect of this product?

My favourite aspect is the ease of customisation of workflow and report generation of a particular sprint or project.

What do you dislike most about this product?

Nothing as such as am impresssed with the features it provides and the overall growth it has helped my team attained.

What recommendations would you give to someone considering this product?

Surely go for it to increase work productivity and improve workflow of your team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nidhi G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

"Ease to use" "Reliable user experience"

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

They have number of features and tools that make them more reliable and ease to use for all kind of use. With Jira we can easily manage and analyse reports and refine the sprints on them without any problem.

What is your favorite aspect of this product?

The most i like in Jira is their freedom to work on their platform, They have very great integrations that make them more user friendly and helpful for us.

What do you dislike most about this product?

Some times I notices some glitches and connect with their tech team they solve my problem but its take too much time so they have to think about their live chat support for resolved the tech issues ASAP.

What recommendations would you give to someone considering this product?

For the organization Jira is the most profitable and functional option for any type of project management. They have best user friendly interface that make them very useful and hassle free service provider.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aviral G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Require third party training but worth

Likeliness to Recommend

5 /10

What differentiates Jira from other similar products?

Ease of getting training... Drag and drop feature is easy to adapt

What is your favorite aspect of this product?

Managing Software Development cycle is easy

What do you dislike most about this product?

Nothing... Its a good application

What recommendations would you give to someone considering this product?

Its on par with other application like KNIME etc. One should try both application, but it definitely has an edge.

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Saves Time

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