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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Hierarchical Task Management
Resource Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2202295/original/2202295.jpg?1732587708)
Winston M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Best workflow management tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides ease and advanced workflow management features to enable task tracking , project sprint planning and user task management in more organised way.
What is your favorite aspect of this product?
My favourite aspect is the ease of customisation of workflow and report generation of a particular sprint or project.
What do you dislike most about this product?
Nothing as such as am impresssed with the features it provides and the overall growth it has helped my team attained.
What recommendations would you give to someone considering this product?
Surely go for it to increase work productivity and improve workflow of your team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nidhi G.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
"Ease to use" "Reliable user experience"
Likeliness to Recommend
What differentiates Jira from other similar products?
They have number of features and tools that make them more reliable and ease to use for all kind of use. With Jira we can easily manage and analyse reports and refine the sprints on them without any problem.
What is your favorite aspect of this product?
The most i like in Jira is their freedom to work on their platform, They have very great integrations that make them more user friendly and helpful for us.
What do you dislike most about this product?
Some times I notices some glitches and connect with their tech team they solve my problem but its take too much time so they have to think about their live chat support for resolved the tech issues ASAP.
What recommendations would you give to someone considering this product?
For the organization Jira is the most profitable and functional option for any type of project management. They have best user friendly interface that make them very useful and hassle free service provider.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2201770/original/2201770.jpg?1735285840)
Aviral G.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Require third party training but worth
Likeliness to Recommend
What differentiates Jira from other similar products?
Ease of getting training... Drag and drop feature is easy to adapt
What is your favorite aspect of this product?
Managing Software Development cycle is easy
What do you dislike most about this product?
Nothing... Its a good application
What recommendations would you give to someone considering this product?
Its on par with other application like KNIME etc. One should try both application, but it definitely has an edge.
Pros
- Enables Productivity
- Unique Features
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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