Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.1 /10
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Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details

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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

89

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Document Management

84

Reporting

84

Hierarchical Task Management

84

Resource Management

83

Time & Expense Tracking

82

Budget Management

79

Mobile Access

78

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

Jira Reviews

Neeraj G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

JIRA a superb project management tool

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

It has brilliant project management capabilities with team collaboration to maintaining dashboards to reporting and analytics.

What is your favorite aspect of this product?

It is a highly customisable tool suiting to the business needs with ease and the technical jira delivers continuous support.

What do you dislike most about this product?

Costly not suiting to small business enterprises.

What recommendations would you give to someone considering this product?

Jira is top edge tool when it comes to handling projects with large teams. It features and capabilities are best in the market

Pros

  • Helps Innovate
  • Fair
  • Altruistic
  • Transparent

Naveen Kumar V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product with awesome features

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Services!!

What is your favorite aspect of this product?

Features!!!

What do you dislike most about this product?

Nothing!!!

What recommendations would you give to someone considering this product?

Easy to use and wide range of features

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sunil S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

fully featured JIRA

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

its effectiveness in tracking project progress, managing tasks and collaborating with project teams.

What is your favorite aspect of this product?

Jira software helps assign and prioritise bugs automatically as soon as they’re logged. This makes it easy for me to save my work time.

What do you dislike most about this product?

The interface of JIRA can be a little complex for new user.

What recommendations would you give to someone considering this product?

It helps user to track the bugs and issue management by creating JIRA tickets.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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