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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
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Mary Hill A.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Apr 2024
Great for submitting tickets at enterprise level
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira to me is easier to use than Service Now, and has a lot more customization abilities
What is your favorite aspect of this product?
Ability to request specifically what I need (access to something, fix something that is broken, etc.) and it goes to the right person
What do you dislike most about this product?
Sometimes there isn't quite a selection for what I need done, or it's complicated/buried to find the request I need to put in
What recommendations would you give to someone considering this product?
Great for enterprise, not so great for small businesses
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Iana K.
- Role: Information Technology
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Apr 2024
Amazing tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is easy to integrate and teach anyone to use it
What is your favorite aspect of this product?
easy to use, have many different features, and easy to track tasks
What do you dislike most about this product?
no integration with other tools, such as Airtable
What recommendations would you give to someone considering this product?
Definitely consider buying the product, it will be helpful for your team on a daily basis
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Prakash A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Jira: Exceptional Project Management Made Simple!
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out due to its versatile features, user-friendly interface, and extensive customization options. It offers seamless integration with various tools, robust project tracking capabilities, and a strong support community. These aspects differentiate it from other similar products, making Jira a preferred choice for effective project management across diverse industries.
What is your favorite aspect of this product?
My favorite aspect of Jira is its flexibility and scalability. Whether managing small tasks or large projects, Jira adapts effortlessly to different team sizes and workflows.
What do you dislike most about this product?
One drawback of Jira is its initial learning curve, particularly for users new to agile project management tools.
What recommendations would you give to someone considering this product?
If you're considering Jira, begin by assessing your team's workflow needs. Utilize available resources like documentation and tutorials to familiarize yourself. Start with basic setups, gradually exploring advanced features. Consider investing in training for optimal use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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