What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Add Notes
Shared Task List
Drag and Drop Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Dany A.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted May 2023
Freat tool for project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Customized templates
What is your favorite aspect of this product?
Automatic work flow
What do you dislike most about this product?
Permissions management
What recommendations would you give to someone considering this product?
Consider cost
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Inspires Innovation
Cons
- Less Efficient Service
- Slower Product Innovation
- Less Transparent
Please tell us why you think this review should be flagged.
Anil T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
FAntastic Software with Eas to use
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira Software provides roadmaps that help teams plan and communicate their long-term goals and priorities. Roadmaps can be shared with stakeholders and team members, making it easier to align everyone around the same objectives.
What is your favorite aspect of this product?
Teams can create and track issues within Jira Software, including bugs, tasks, and user stories. Each issue can be assigned to a team member, and progress can be tracked in real-time.
What do you dislike most about this product?
Nothin to dislike
What recommendations would you give to someone considering this product?
I hihly recommend people to use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Remi Oluchi G.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2023
In simple terms, Jira makes us more productive.
Likeliness to Recommend
What differentiates Jira from other similar products?
Based on my experience, what truly distinguishes Jira from alternative project management suites is the exceptional quality and wide range of reporting options available for all Jira-managed projects. Straight out of the box, Jira offers more than twelve different types of reports, including Burndown charts, sprint reports, velocity charts, cumulative flow diagrams, and many more. This comprehensive selection greatly simplifies access to real-time insights into my team's performance, providing valuable information at a glance.
What is your favorite aspect of this product?
One of the standout features of Jira that I truly appreciate is its inclusion of both Kanban and Scrum boards. Having access to either of these boards allows my team to effectively visualize our project workflow and closely monitor the progress of each assigned task in real time. This functionality significantly helps us limit the work-in-progress (WIP) phase and facilitates seamless movement of tasks from the "Doing" stage to the "Done" stage.
What do you dislike most about this product?
One area where Jira falls short is with its limited collaboration tools. In fact, it lacks a real-time messaging tool out of the box. Additionally, its user interface is not particularly user-friendly, which often results in a slow learning curve for non-technical users,
What recommendations would you give to someone considering this product?
We have navigated the absence of a standard messaging feature limitation on Jira, by integrating it with Slack.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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