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What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Prioritization
Task Categorization
Add Attachments
Notifications
Task Reporting
Due Dates
Drag and Drop Prioritization
Add Notes
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Shrutika K.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2024
Fantastic application for agile project management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is useful for project management as there are multiple inbuilt tools such as kanban board that offer easy tracking of all tasks associated with the project and which stage they belong to, and the total time spent on the task
What is your favorite aspect of this product?
The kanban board is the most important feature used for tracking all the tasks and bugs related to the project .The auto email, notification that are sent whenever there is an update in the ticket is useful to monitor the changes made to the ticket.
What do you dislike most about this product?
Exporting reports are not easy every report that needs to be exported needs to be customized with all the fields you require and there are no standard templates for document export to excel format
What recommendations would you give to someone considering this product?
Highly recommended if you need to track and complete a project the agile way
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
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Anjali P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Awesome application for product management.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira provides very unique view of your board where you can list down all the tasks and stories in tree structure. Users can be added in customised way to have quick access to their respective items. Assignment of the issues are easy. Security w.r.t. different board is awesome. Can be integrated with lots of other tools such as GitHub alm.
What is your favorite aspect of this product?
Integration with GitHub so that you can create a pull request. Users assignment. Reporting for different issues and types. Planning of the issues. Timing of the issues tracking.
What do you dislike most about this product?
Drag and drop could be better. Filters are difficult to apply for end users. JQLs are difficult to write not sure if proper trainings are available.
What recommendations would you give to someone considering this product?
Good to go application for work management, issue management. All the features are available with their respective reporting. Notifications are also good.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Divyesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Easy to use and make project task management easy
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out from other project management tools primarily due to its flexibility in customization, strong integration capabilities, and robust support for agile methodologies. It allows detailed customization of workflows, fields, and issues to adapt to various project needs. Jira also integrates seamlessly with numerous developer tools and offers comprehensive features for Scrum and Kanban, making it especially popular in software development environments.
What is your favorite aspect of this product?
My favorite aspect of Jira is its strong support for agile project management. Jira’s tools for managing sprints, backlogs, and boards really streamline the process of agile development, making it easier for teams to adapt, plan, and deliver results effectively. This support includes features like burn-down charts, sprint reports, and cumulative flow diagrams, which are invaluable for tracking progress and making informed decisions throughout the lifecycle of a project.
What do you dislike most about this product?
One common criticism of Jira is its complexity. Due to its extensive customization options and robust feature set, it can be overwhelming for new users or teams that do not require such a high level of detail in their project management tool. This complexity can lead to a steep learning curve and potentially slow down productivity as users acclimate to the system. Additionally, setting up and maintaining Jira to match specific workflows can require significant administrative effort, which might be cumbersome for smaller teams or less technical users.
What recommendations would you give to someone considering this product?
Here are concise recommendations for someone considering Jira: 1. Evaluate Needs: Ensure Jira’s complex features match your team’s workflow requirements. 2. Start Simple: Begin with the default configurations and gradually integrate more complex features. 3. Training: Invest in training for your team to effectively use Jira’s functionalities.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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